John Frijas
Stockton
Summary
Results-oriented professional with a strong background in government policy and regulations, gained through 4 years of experience in the U.S. Navy. Also, I have 10 years of expertise in retail sales, specifically with authorized cell phone retailers. Throughout my career, I consistently demonstrate a commitment to achieving tangible outcomes and leveraging my knowledge to navigate complex systems. With a proven track record of success, I am adept at adapting to evolving industry landscapes and delivering exceptional results.
Overview
18
18
years of professional experience
Work History
Store Manager
Verizon
03.2014 - 07.2023
- Helped conducted staff reviews, coaching sessions and disciplinary actions
- Delivered outstanding store experience that improves customer loyalty and strengthens Sprint Brand
- Drove industry-leading customer experience through each stage of shopping, buying and owning cycle
- Planned, scheduled, tracked and reported project timelines and milestones using appropriate tools
- Managed relationships, communications and deliverables with external partners for brand assets at retail
- Managed daily Business Office operations by interpreting, communicating and executing policies and procedures
- Developed strategic and operational plans for work group, managing execution and measuring results
- Applied consumer insights and understanding of marketplace dynamics to develop compelling brand positioning
- Planned, scheduled, tracked and reported project timelines and milestones using appropriate tools
- Developed, executed and delivered against project plan
- Developed and executed sales and marketing plans for target markets
- Maintained minimum in personal Gross Profit per month in compliance with commission plan
Store Manager
AT&T
04.2010 - 02.2014
US Navy
US Navy
06.2005 - 09.2009
- Took part of basic training
- Attended and finished alpha and bravo security training
- Attached to military security during Iraqi freedom, 2007-2009
- Stood countless hours of watches in port and in foreign countries
- Finished two wespac tours during Iraqi freedom, 2005-2009
Education
Basic Military Training -
US Navy
Great Lakes 09.2005
High School Diploma -
SOUTHWEST HIGH SCHOOL
San Diego, CA06.2003
Skills
- Standing 6-12 hour watches
- Small arms training
- Long arms training
- Use of force understanding
- Deployed twice during Iraqi Freedom Operation
Timeline
Store Manager
Verizon
03.2014 - 07.2023
Store Manager
AT&T
04.2010 - 02.2014
US Navy
US Navy
06.2005 - 09.2009
High School Diploma -
SOUTHWEST HIGH SCHOOL
Basic Military Training -
US Navy