Dedicated professional with strong customer service and staff leadership skills. Experienced in food safety management and inventory control, consistently optimizing operations and ensuring a safe work environment.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Laborer
Adobe Kings
Tucson, Arizona
04.2022 - Current
Repaired structural bricks using mortar and sealant to ensure stability. using mortar and sealant.
Prepared surfaces by cleaning, patching, and priming prior to applying stucco and roof coating finishes to residential and commercial buildings.
Collaborated with team members to complete projects on time and ensure objectives were met.
Utilized tools to enhance process efficiency and improve overall performance.
Supported colleagues in maintaining safety standards and ensuring effective work practices.
Recognized by management for providing exceptional customer service.
Cook/Shift lead/Assistant manager/General manager
Serial Grillers LLC
Tucson, Arizona
01.2017 - Current
Recruited, trained, and guided kitchen staff to enhance performance and service quality. Supervised daily operations to maintain consistent service quality.
Prepared high-quality meals following standardized recipes and kitchen procedures.
Monitored food preparation processes to comply with health and safety regulations.
Facilitated team meetings to align on goals and identify operational improvements.
Delegated tasks to employees and monitored activities and task completion.
Created weekly staff schedules, accepted time off requests, and ensured adequate coverage.
Upheld company standards and compliance requirements for operations.
Oversaw inventory levels and coordinated supply orders to ensure efficient kitchen operations.
Responded to customer inquiries and complaints in a professional manner.
Performed opening and closing procedures such as setting alarm systems, counting money. Reviewed daily sales reports and monitored financial performance and labor metrics.
Uphold company standards and compliance requirements for operations.
Shift Lead
Smash Burger
Tucson, Arizona
03.2014 - 11.2016
Oversaw daily operations and ensured smooth service flow.
Coordinated shift workers for inventory receiving, auditing and restocking.
Monitored food preparation procedures for quality and safety compliance.
Assisted in the training of new employees.
Performed opening and closing procedures such as setting alarm systems, counting money.
Participated in weekly meetings with management team to discuss strategies and goals.
Education
High School Diploma -
Flowing Wells
Tucson, AZ
05-1995
Skills
Culinary operations
Food safety compliance
Inventory management
Expense management
Budget management
Workflow optimization
Process improvement
Efficiency enhancement
Staff training
Employee onboarding
Team leadership
Team collaboration
Customer service
Problem-solving
Certification
ServSafe Food Protection Management Certification Issuing Organization: ServSafe National Restaurant Association. Year received: 5/21/2024
Arizona Tittle 4 Basic and Management Certification (ON- and Off-Sale) Arizona Department of Liquor Licenses and Control Year received: 6/12/2023