John Garter
Petersburg,VA
Summary
Forward-thinking Operations Specialist bringing 45 years of expertise in Controls Installation and Project Management for HVAC Controls. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Metasys Software Including SCT, CCT, EasyCaf, APLT and numerous other Johnson Controls Software and Systems.
Overview
44
44
years of professional experience
Work History
Lead Systems Specialist II
Johnson Controls Inc
04.1986 - Current
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Maintained current understanding of market conditions, compliance standards and best practices.
- Attended training programs to deepen professional skillset and assisted in training fellow employees on existing and new training programs.
- Developed and managed relationships with key clients and partners to drive growth.
- Collaborated with internal departments to align marketing campaigns.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Developed effective improvement plans in alignment with goals and specifications.
- Created and managed project plans, timelines and budgets.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Electrician Lead Hand
Johnson Controls Inc
01.1980 - 04.1986
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
- Troubleshot and repaired malfunctioning systems and components.
- Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
- Studied building schematics to determine location of wiring and equipment.
- Connected appropriate parts to deliver power to audio and visual equipment, signaling devices and heating or air conditioning systems.
Education
Metasys Training, Fire Alarm Training, Legacy JCI -
Johnson Controls Learning Center
Milwaukee, WI, Louisville KT, Baltimore MD, York Journeyman Inside Wireman - Electrician
Richmond Vocation-Technical Center
Richmond, VA01.1982
High School Diploma -
Tidewater Academy
Wakefield, VA06.1976
Skills
- Supply Management
- Resource Allocation
- Quality Assurance
- Customer Relations
- HVAC Systems
- System Installations
- Proficient in Metasys Software
- Project management
- Attention to detail
- Decision making
- Industry knowledge
- Technical expertise
Accomplishments
44 years of continuous service to Johnson Controls Inc.
Started as an Electrician, then a System Representative working on both Fire Alarm and Controls on many successful projects including MCV Main Hospital, Medical Science Building, MCV North Hospital, Memorial Regional Hospital, Richmond Memorial Hospital, Sussex Prisons I and II and controls at Hunter Holmes McGuire VA Medical Center for the last 40 years. The last 20 year I have been a LSS managing multiple contracts at one time and driving for success.
Timeline
Lead Systems Specialist II
Johnson Controls Inc
04.1986 - Current
Electrician Lead Hand
Johnson Controls Inc
01.1980 - 04.1986
Metasys Training, Fire Alarm Training, Legacy JCI -
Johnson Controls Learning Center
Journeyman Inside Wireman - Electrician
Richmond Vocation-Technical Center
High School Diploma -
Tidewater Academy
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