JOHN GOODEN
CRANSTON
Summary
Warehouse coordinator with 5 years of experience in logistics and team management, adept at streamlining operations and enhancing workflow efficiency. Demonstrates strong leadership and problem-solving skills, with a proven track record in equipment distribution, outstanding customer service skills, very organized. Goal oriented and motivated. Committed to fostering a collaborative environment and leveraging organizational skills to drive team success and support company growth.
Overview
10
10
years of professional experience
1
1
Certificate
1970
1970
years of post-secondary education
Work History
Inventory Specialist
Medline
Cranston
04.2022 - Current
- Accounting for all items
- Outsourcing products
- Shipping and receiving specialist
- Forklift operator
- Reach truck operator
- Order picker specialist
- Handle clients over the phone
- Microsoft excel
Customer Service Representative
Amica
Lincoln
10.2020 - 04.2022
- Assisted customers with inquiries and provided product information.
- Resolved customer complaints through effective communication and problem-solving.
- Processed policy changes and claims efficiently using company software systems.
- Licensed PNC
Warehouse Operator
Medline Industries
Uxbridge
07.2018 - 10.2020
- Reach truck specialist
- Shipping and receiving
- Order picker
Central Sterile Technician
Rhode Island Hospital
Providence
06.2016 - 07.2018
- Sterilized surgical instruments
- Delivered pumps to units
Education
ASSOCIATES DEGREE - Business
Community College of Rhode Island (CCRI)
Warwick, RIHIGH SCHOOL DIPLOMA -
Cranston West High School
Cranston, RISkills
- MS Office
- Inventory management
- Order picking
- Reach truck specialist
- Forklift specialist
- Shipping
- Equipment distribution
- Sterilization
- Decontamination
- Time management
- Problem-solving
- Water restoration
- Fire restoration
- Wall demolition
- Biohazard handling
- Mold removal
- Leadership
- Customer service
- Organization
- Inventory specialist
- Microsoft excel
- Microsoft word
- Excellent customer service skills
- OSHA 10 certified
- PNC license
Certification
- OSHA 10 certified
- Order picker certified
- Reach truck certified
- Walkie certified
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Timeline
Inventory Specialist
Medline
04.2022 - Current
Customer Service Representative
Amica
10.2020 - 04.2022
Warehouse Operator
Medline Industries
07.2018 - 10.2020
Central Sterile Technician
Rhode Island Hospital
06.2016 - 07.2018
ASSOCIATES DEGREE - Business
Community College of Rhode Island (CCRI)
HIGH SCHOOL DIPLOMA -
Cranston West High School
Languages
- Portuguese
- English, Native
- Portuguese, Native
Extra Curricular Activities
- Member, Cranston CLCF Boys Baseball
- Member, Cranston CLCF Boys Basketball
- Cranston west football
- Cranston west baseball
- Ccri Men’s baseball
References
References available upon request.
References
- Joe Gloria, (401) 327-2820
- Josh Abruzzese, (401) 527-8032
- Scott Deffley, (401) 225-8817
Languages
- Portuguese
- English, Native
- Portuguese, Native
Extra Curricular Activities
- Member, Cranston CLCF Boys Baseball
- Member, Cranston CLCF Boys Basketball
- Cranston west football
- Cranston west baseball
- Ccri Men’s baseball
References
References available upon request.