John Grau
Summary
Dedicated multitasker with a strong work ethic, exceptional teamwork, and problem solving skills. Proven organizational and time management abilities from hands-on experience as an internship student at flathead high school, utilizing skills gained in sports medicine. Recognized for first-rate collaboration, I bring reliability and dedication to every task. Committed to expanding my career path, I offer a hardworking and resourceful approach, complemented by strong customer service skills.
Overview
2
2
years of professional experience
Work History
Internship Student
Berube Physical Therapy
02.2023 - 06.2023
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Interacted with customers by phone, email, or in-person to provide information.
- Enhanced team productivity by effectively collaborating on projects and contributing innovative ideas.
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Supported company goals by actively participating in brainstorming sessions and providing valuable insights.
Customer Service Representative
Sweat House Gym
06.2021 - 10.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
Flathead High School
Kalispell, MT06.2024
Skills
- Research
- Job Shadowing
- Fast Learner
- Adaptability
- Multitasking
- Team collaboration
- Time management
- Self-motivation
- Problem solving
- Customer service
- Scheduling
- Client Relationships
Timeline
Internship Student
Berube Physical Therapy
02.2023 - 06.2023
Customer Service Representative
Sweat House Gym
06.2021 - 10.2022
High School Diploma -
Flathead High School
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