Hi, I’m
John Graziano
Packager, Uber, Lyft, Warehouse, Steel Production
Northglenn,CO
Summary
Dynamic Restaurant Owner, Uber/Lyft Driver, Warehouseman with a proven track record at enhancing customer satisfaction and increasing revenue through optimized service standards and effective team leadership. Skilled in inventory management and conflict resolution, I excel in fostering a positive work environment while ensuring compliance with safety protocols and maintaining high-quality product standards.
Overview
27
years of professional experience
Work History
Native Roots, Mother Ship
Packaging Associate
09.2016 - Current
Job overview
- Operated packaging machinery to support efficient production flow.
- Maintained cleanliness of work area, adhering to safety protocols.
- Assisted in quality control checks to uphold product standards.
- Collaborated with team members to streamline packaging processes.
- Identified and reported equipment malfunctions for timely repairs.
- Executed final product inspections prior to shipment preparation.
- Adapted quickly to changing priorities and production demands.
Uber And Lyft
Driver/Operator
03.2015 - 09.2016
Job overview
- Navigated urban routes efficiently, ensuring timely passenger pick-up and drop-off.
- Maintained vehicle cleanliness and safety compliance through regular inspections and upkeep.
- Provided exceptional customer service, addressing passenger inquiries and concerns effectively.
- Adapted quickly to varying traffic conditions, optimizing route selection for efficiency.
Owner-OperatorEvergreen , CO
Restaurant Manager
01.2000 - 06.2016
Job overview
- Supervised daily restaurant operations to ensure efficient service and customer satisfaction.
- Trained and mentored staff on best practices for food safety and hygiene compliance.
- Developed schedules to optimize labor costs while maintaining quality service.
- Implemented inventory management systems to reduce waste and streamline ordering processes.
- Coordinated special events, enhancing guest experiences through tailored menus and services.
- Analyzed customer feedback to identify areas for improvement and drive menu enhancements.
- Established strong vendor relationships, negotiating favorable terms for supplies and equipment.
- Led team meetings to promote communication, resolve issues, and foster a positive work environment.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Oversaw daily restaurant operations, ensuring exceptional service and quality standards.
- Trained and mentored staff, fostering a collaborative and efficient work environment.
- Implemented operational improvements, enhancing workflow and customer satisfaction.
- Managed inventory control systems, reducing waste and optimizing supply procurement.
- Developed marketing strategies to increase foot traffic and drive revenue growth.
- Handled conflict resolution, maintaining positive relationships with customers and team members.
- Conducted regular financial analysis, identifying cost-saving opportunities for improved profitability.
- Established performance metrics to monitor staff efficiency and productivity levels.
Education
Rome Free Academy Rome
High School Diploma
06-2000
Skills
Warehouse safety
Labeling accuracy
Shipping and receiving
Product packing
Timeline
Packaging Associate
Native Roots, Mother Ship
09.2016 - Current
Driver/Operator
Uber And Lyft
03.2015 - 09.2016
Restaurant Manager
Owner-Operator
01.2000 - 06.2016
Rome Free Academy
High School Diploma