John Guess
Terre Haute,IN
Summary
Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities. Dedicated Department Manager with undeniable service, employee development, and interpersonal skills. Boasts many years of experience overseeing complex department-management tasks. Seasoned Department Manager with relevant experience in overseeing daily operations, improving process efficiencies and leading productive teams. Strengths include strategic planning, team leadership, and problem-solving skills. Demonstrated success in implementing new processes to enhance operational performance. Strong ability to inspire team members while maintaining focus on achieving departmental objectives. Results-driven Department Manager known for high productivity and efficient task completion. Skilled in team leadership, inventory management, and customer service excellence. Excel at communication, problem-solving, and adaptability, ensuring smooth department operations and positive work environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Department Manager
Process Development and Fabrication
Terre Haute, IN
09.2011 - Current
- Lead and manage a team of 35 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Ensured compliance with all safety regulations in the workplace.
- Conducted regular performance reviews to monitor progress of individual employees.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Provided technical support as needed when troubleshooting issues related to equipment or software.
- Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
- Participated actively in strategic planning sessions with top executives from different divisions.
- Worked closely with sales associates to complete tasks.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Balanced workloads to meet targets without overtaxing employees.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching, and teaching skills.
- Conducted performance evaluations, providing constructive feedback and setting objectives.
- Led team meetings to communicate targets, share updates, and gather feedback.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Education
Bachelor of Science - Health And Safety Managment
Indiana State University
Terre Haute, IN08-1994
High School Diploma -
Terre Haute North Highschool
Terre Haute, IN05-1989
Some College (No Degree) - Engineering
Purdue University
West Lafayette, INSkills
- QA
- QC
- Department inspection
- Department leadership
- Training and mentoring
- Purchasing functions
- Strategies and goals
- Scheduling
- Employee performance evaluation
- Goals and performance
Certification
- CNC Programming
Timeline
Department Manager
Process Development and Fabrication
09.2011 - Current
- CNC Programming
Bachelor of Science - Health And Safety Managment
Indiana State University
High School Diploma -
Terre Haute North Highschool
Some College (No Degree) - Engineering
Purdue University
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