John Guthrie
Columbus
Summary
Dynamic and detail-oriented Elite Armed Security Officer with extensive experience at Veterans Securing America Security. Proven expertise in emergency response and incident reporting, ensuring safety and asset protection. Recognized for exceptional customer service and team leadership, consistently maintaining high alertness and effectively managing security operations in high-pressure environments.
Overview
19
19
years of professional experience
Work History
Elite Armed Security Officer
Veterans Securing America Security
San Antonio
04.2024 - Current
- Provided armed security for Kroger grocery stores in Columbus, OH.
- Maintained logs of all security-related incidents and submitted reports regularly to supervisor.
- Responded quickly and appropriately to emergency situations, including medical emergencies, fire alarms, bomb threats.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Maintained high levels of alertness throughout shifts.
- Investigated reported incidents to protect company assets.
- Investigated reported incidents such as theft, vandalism, trespassing.
- Searched bags manually to identify prohibited items and contraband.
- Identified suspicious activity to determine appropriate response.
- Provided friendly and professional assistance to employees, visitors and customers.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Monitored security cameras to identify and respond to suspicious activity.
- Patrolled assigned areas to detect suspicious activities and persons.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
Armed Security Officer
St. Moritz Security Corporation
Columbus
10.2018 - 04.2024
- Provided armed security for multiple ATM maintenance companies in central and southwest Ohio.
- Worked as a Team Lead and Shift Supervisor for ATM officers and executive meetings.
- Transported jewelry, diamonds, and currency for a private, unnamed jeweler or jewelry company.
- Provided armed, executive, plainclothes security for Kay Jewelers stores.
- Provided armed, executive, plainclothes security for Jared's Jewelers in multiple cities.
- Provided armed, executive, plainclothes security for multiple high-level executive business meetings and private gatherings.
Data Technical Support Specialist Tier I & I II
Verizon Wireless
Dublin
01.2006 - 09.2018
- Team Lead and Team Training specialist
- Managed configuration and setup of customer accounts and systems.
- Guided customers through clear, step-by-step solutions.
- Performed various clerical and administrative duties for on-site support.
- Documented and updated case notes for each customer interaction.
- Conducted remote diagnostics to identify and resolve technical issues.
- Responded promptly to service tickets from users with technical difficulties.
- Walked customers through common phone hardware and software configurations.
- Maintained current knowledge of technology trends and best practices in technical support.
- Maintained audit trail and statistical records of problems and conditions reported by client.
- Assisted in the development of technical documentation for internal use by IT staff members.
- Delivered remote assistance for technical issues using screen sharing, mouse and keyboard control and other tools.
- Analyzed support tickets to identify trends and recommend product improvements to the development team.
Education
Law Enforcement/ Armed Security
L.E.P.D OPOTA TrainingCenter
03-2025
Sales And Marketing Management
Florida State College
Jacksonville, FL07-1997
Skills
- Emergency response
- Security patrols
- Incident reporting
- Risk assessment
- Customer service
- Team leadership
- Surveillance systems
- Investigative techniques
- Keen observer
- Conflict de-escalation
- Facilities patrol
- Interpersonal skills
- Safety inspections
- Multitasking Abilities
- Monitor CCTV
- First aid training
- Security operations
- Detail-oriented
- Crime prevention
- Legible report writing
- Executive protection
- Decision-making
- Firearms proficiency
- Relationship building
- Defensive strategies
- Firearms handling
- Security equipment operation
- Security team coordination
- Access point monitoring
- Venue safety
- Armed security guard certification
- Patrol buildings
- Time management abilities
- Self-defense training
- Team building
- First aid certified
- Attention to detail
Affiliations
- Bee Keeping
- Gardening
- Volunteer with Big Fluffy Dog Rescue
- Motorcycling
- Car show participant
- Golf
Timeline
Elite Armed Security Officer
Veterans Securing America Security
04.2024 - Current
Armed Security Officer
St. Moritz Security Corporation
10.2018 - 04.2024
Data Technical Support Specialist Tier I & I II
Verizon Wireless
01.2006 - 09.2018
Law Enforcement/ Armed Security
L.E.P.D OPOTA TrainingCenter
Sales And Marketing Management
Florida State College
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