John Hayman
Dayton
Summary
Operations & Leadership Executive
Results-driven operations leader with a proven track record of driving profitability, optimizing efficiency, and fostering high-performing teams. Adept at strategic planning, financial management, and operational excellence. Passionate about enhancing customer experience and streamlining business processes to achieve sustainable growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Manager
Jamie's Landscaping
08.2024 - 03.2025
- Overhauled financial controls to improve cost efficiency, leading to a 10% increase in profit margins
- Designed and implemented sales growth strategies, resulting in a 26% revenue increase
- Built and managed high-performance teams, reducing operational inefficiencies by 5%
- Fostered customer relationships that improved client retention by 90%
- Integrated new inventory and project management systems, streamlining operations and reducing material waste by 5%
Vice President Operations
Paceline Restaurant Partners
11.2018 - 08.2024
- Directed a diverse team to achieve organizational goals and foster a collaborative work environment
- Managed budgets effectively to ensure optimal resource allocation and financial stability
- Formulated strategic plans that aligned with company objectives and enhanced market positioning
- Enhanced customer experience by implementing feedback mechanisms and improving service delivery
- Streamlined operational processes to increase efficiency and reduce overhead costs
- Created training and development programs for salary training down to hourly training
General Manager
Steak n Shake
10.2014 - 11.2018
- Drove 8% improvement in restaurant sales through strategic marketing initiatives
- Reduced operational costs by 5% through process optimizations and vendor negotiations
- Led a team of 65 employees, enhancing productivity and service efficiency
- Created internal training programs that cut new-hire ramp-up time by 2 weeks, leading to higher performance metrics
Education
Bachelor's Degree - Business Management
Wright State University-Main Campus
01.2012
Skills
- Asses Based Finance
- Conflict Resolution
- Cost Analysis
- MS Office
- Operations Management
- Project management
- Budget management
- Sales strategy
- Team leadership
Certification
Serve Safe Certified, 2023
Timeline
Operations Manager
Jamie's Landscaping
08.2024 - 03.2025
Vice President Operations
Paceline Restaurant Partners
11.2018 - 08.2024
General Manager
Steak n Shake
10.2014 - 11.2018
Bachelor's Degree - Business Management
Wright State University-Main Campus