John Henderson
Las Cruces,New Mexico
Summary
Experienced military and law enforcement professional with a strong background in safety and emergency response, adept at coordinating communication systems and managing high-pressure situations. Skilled with a desire in building rapport and meaningful relationships within the community.
Overview
17
17
years of professional experience
Work History
On-Call Branch Office Administrator (BOA)
Edward Jones Investments
08.2025 - Current
- Providing excellent customer service to clients and prospective clients with every interaction in/out of the branch office.
- Demonstrates empathy and genuine curiosity about each clients financial situation and goals.
- Performs office administrative activities while utilizing Salesforce and Joneslink efficiently.
- Follows industry standards to maintain the Edward Jones image of service excellence.
Receiving Associate
The Home Depot
Las Cruces
04.2025 - 06.2025
- Handling packages, reviewing contents, and delivering products to the correct departments.
- Managing inventory, loading and unloading trucks, performing cycle counts, and tracking shipments and inventory using computer systems.
- Ensuring efficient and accurate receiving processes.
Flooring and Decor Associate
The Home Depot
Destin/Las Cruces
04.2024 - 02.2025
- Took measurements and made plans to meet the installation requirements for custom blinds, artificial turf, and carpet.
- Identified lows and outs of product and packed down for 100% on-shelf availability.
- Unloaded and loaded tile and floor planks in customers vehicles with reach truck and sit-down forklift.
- Relocated for family and transferred through company from Destin Florida to Las Cruces New Mexico store.
Merchandising (MET) Supervisor
The Home Depot
Destin
11.2023 - 04.2024
- Supervised the merchandising team which built eye-catching visual displays to pique customer interest and increase sales.
- Collaborated with Home Depot customers to determine their needs and deliver excellent service.
- Held meetings with management and associates to increase knowledge and boost morale among employees and management.
Lumber Associate
The Home Depot
Destin
02.2023 - 11.2023
- Transported building materials and products using equipment such as sit down forklifts, reach truck, and electric ladder
- Assisted customers in choosing and customizing available items to fit their needs.
- Organized, cleaned and maintained store merchandise racks and displays to maintain a visually appealing environment.
HVAC-R Technician
JefCo Air Conditioning & Refrigeration
Santa Rosa Beach, Florida
02.2019 - 02.2023
- Assessed the conditions of HVAC-R equipment and diagnosed issues through troubleshooting.
- Collaborated with coworkers effectively in a fast-paced, intense, and dangerous environments.
- Responded quickly through dispatch system to customer concerns and resolved electrical and engineering issues.
Deputy Sheriff
Walton County Sheriff's Office
DeFuniak Springs
04.2015 - 02.2019
- Gathered and recorded data, including evidence and witness statements for numerous cases.
- Patrolled designated areas in different patrol vehicles/and on foot to identify security and safety issues
- Was designated to an alternative High School to work as a School Resource Deputy for a semester and promoted positive law enforcement techniques
Lifeguard
South Walton Fire Department
Santa Rosa Beach
06.2017 - 03.2018
- Worked closely with first responders to identify areas of concern for beach patrons.
- Learned and maintained proficiency in First Aid and CPR in order to provide the best possible care to people/families in distress.
- Provided valuable swim instruction to avoid rip currents and gain skills, strength and confidence to handle possible duress.
Fishing vessel deckhand
Why Wouldn't We Fishing Charters
Destin
11.2013 - 10.2014
- Tying up vessels at marine terminals, cleaning boat inside and out.
- Casting nets and lines to haul in catches.
- Sorting fish and storing them in the hold.
- Repairing fishing gear and equipment.
Sign maintainer and installer
Mocilan & Son Signs and Electrical
Bloomington, Illinois
08.2012 - 08.2013
- Mount, service, and repair signs in commercial, industrial, and residential settings.
- Prepare poles, buildings, billboards, and other structures for installations.
- Handle various types of signage, including illuminated, non-illuminated, and digital signs.
- Perform site preparation, sign mounting, electrical wiring, and safety compliance.
Security Forces Journeymen
United States Air Force
San Antonio
07.2008 - 06.2012
- In charge of coordinating and operating communications and intrusion detection systems
- Incoming calls and code red situations were among the medical emergencies for which I served as first responder
- Communicated with supervisors and prepared briefings for leadership about any issues that arose while on duty
Education
EPA Universal Certification - HVAC -R
Emerald Coast Technical College
DeFuniak SpringsHigh School Graduate -
Olympia High School
Stanford, IllinoisSkills
- Professionalism
- Law Enforcement Technique's
- HVAC Certification
- Customer service
- Problem solving
- Attention to detail
- Conflict resolution
- Adaptability
Hobbies and Interests
- Hiking
- Fitness Training
- Meditation
- Watching movies
- Playing with my kids
Personal Information
- Date of Birth: 11/29/89
- Gender: Male
- Marital Status: Married
Timeline
On-Call Branch Office Administrator (BOA)
Edward Jones Investments
08.2025 - Current
Receiving Associate
The Home Depot
04.2025 - 06.2025
Flooring and Decor Associate
The Home Depot
04.2024 - 02.2025
Merchandising (MET) Supervisor
The Home Depot
11.2023 - 04.2024
Lumber Associate
The Home Depot
02.2023 - 11.2023
HVAC-R Technician
JefCo Air Conditioning & Refrigeration
02.2019 - 02.2023
Lifeguard
South Walton Fire Department
06.2017 - 03.2018
Deputy Sheriff
Walton County Sheriff's Office
04.2015 - 02.2019
Fishing vessel deckhand
Why Wouldn't We Fishing Charters
11.2013 - 10.2014
Sign maintainer and installer
Mocilan & Son Signs and Electrical
08.2012 - 08.2013
Security Forces Journeymen
United States Air Force
07.2008 - 06.2012
EPA Universal Certification - HVAC -R
Emerald Coast Technical College
High School Graduate -
Olympia High School