Summary
Overview
Work History
Education
Skills
Languages
Timeline
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John Hernandez

Lehigh Acres,FL

Summary

Enthusiastic and customer-oriented professional with over 5 years of experience in high-demand, fast-paced environments including sales, merchandising, and trade work. Bringing strong communication, teamwork, and problem-solving abilities with a proven history of staying calm under pressure and supporting diverse customer needs. Currently completing EMT training with hands-on clinical and scenario-based experience, demonstrating proficiency in patient assessment, vital signs, CPR/BLS skills, and emergency communication. Highly motivated to transition into the EMS workforce and contribute to patient care, scene safety, and efficient team operations as an entry-level EMT.

Overview

6
6
years of professional experience

Work History

Club Membership Associate (Part-Time)

Bass Pro Shops
Fort Myers, FL
01.2025 - Current
  • Engage customers to promote and enroll new club memberships.
  • Provide exceptional service and product information to enhance customer loyalty.
  • Maintain a professional and friendly environment to increase customer satisfaction.

Sprinkler Fitter

CT Fire Protection
Fort Myers, FL
01.2023 - 01.2025
  • Installed, maintained, and repaired fire sprinkler systems in commercial and residential buildings.
  • Collaborated with team members to ensure safety compliance and efficiency on job sites.
  • Read and interpreted blueprints and technical drawings to perform accurate installations.

Merchandising Associate

Tractor Supply
Buckingham, FL
05.2022 - 01.2023
  • Interacted with customers and supported sales initiatives through effective merchandising.
  • Assisted customers in selecting appropriate products for their needs.
  • Maintained strong communication with team members to ensure smooth operations.

Merchandising Associate

Lowe’s
Fort Myers, FL
06.2021 - 05.2022
  • Stocked shelves, maintained the sales floor, and assisted customers with exceptional service.
  • Ensured compliance with store policies and safety procedures.
  • Helped customers locate products and provided recommendations based on project needs.

Merchandising / Cashier

Home Depot
Fort Myers, FL
06.2019 - 06.2021
  • Provided fast, friendly service and assisted customers with project planning and product selection.
  • Served as a bilingual associate assisting English- and Spanish-speaking customers.
  • Supported store operations by stocking merchandise and maintaining clean work areas.

Education

Basic Life Support (BLS) Certified -

09.2027

Florida SouthWestern State College -

01.2022

High School Diploma -

East Lee County High School
01.2021

Skills

  • Excellent Communication and Customer Service
  • Sales and Merchandising Expertise
  • Self-Motivated and Dependable
  • Strong Product Knowledge
  • Team Collaboration and Leadership

Languages

  • English
  • Spanish

Timeline

Club Membership Associate (Part-Time)

Bass Pro Shops
01.2025 - Current

Sprinkler Fitter

CT Fire Protection
01.2023 - 01.2025

Merchandising Associate

Tractor Supply
05.2022 - 01.2023

Merchandising Associate

Lowe’s
06.2021 - 05.2022

Merchandising / Cashier

Home Depot
06.2019 - 06.2021

Basic Life Support (BLS) Certified -

Florida SouthWestern State College -

High School Diploma -

East Lee County High School