John Hess
4312 Candlecreek Lane, North Las Vegas,NV
Summary
Experienced professional skilled in fostering growth and implementing effective learning development programs. Recognized for strong focus on team collaboration and consistently achieving measurable results. Dependable in adapting to changing needs, utilizing strong communication and problem-solving skills to drive success.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Learning and Development Facilitator
Wells Fargo Corporation
03.2005 - 08.2024
- Responsible for the creation, delivery and implementation of Curriculum to team members with focus on Customer Service, Business, Systems and Sales Training:
- Certified in all retail Team Member Learning Paths
- Responsible for peer coaching and site management
- Earned accreditation for national specialized program delivery: Acquisition Teleconsulting, Affluent Segment, Premier Banker
- Multiple Service Excellence Award Winner
Licensed Banker Sales Director
Wells Fargo Corporation
02.1998 - 03.2005
- Responsible for Sales Management of Investments, Fixed Annuities and Credit Insurance for Wells Fargo Bank and Wealth Management Group
- Duties included:
- Product Management for 250 Licensed Bankers and Managers
- Licensing, Training, Recognition of Retail Sales Force
- Reporting and Collaboration with Senior Bank Management
- Built business from $800,000 in 1998 to annual sales of $30 million 2003-2004
Training Consultant
Wells Fargo Corporation
02.1996 - 02.1998
Mortgage Loan Officer
Wells Fargo Corporation
04.1991 - 02.1996
Education
Bachelor Degree - Radio/Television and English
Marietta College
Marietta, Ohio05-1983
College Preparatory -
Canisius High School
Buffalo, NY06-1979
Skills
- Community outreach
- Adaptive learning facilitation
- Workforce development initiatives
- Stakeholder relationship management
- New employee integration
- Guiding professional development
- Effective public speaking
- Curriculum design
- Skilled in learning management systems
Accomplishments
Wells Fargo Nevada Volunteer Group President, 2018-2024
Wells Fargo Las Vegas Corporate Challenge Director, 2016-2024
Wells Fargo Employee Impact Team Chair, 2022-2024
Village at Craig Ranch HOA President, 2020-Present
Poppy Foundation Volunteer Board of Directors, 2025-Present
Certification
Nevada State Insurance License - Life, Property/Casualty Lines
Timeline
Learning and Development Facilitator
Wells Fargo Corporation
03.2005 - 08.2024
Licensed Banker Sales Director
Wells Fargo Corporation
02.1998 - 03.2005
Training Consultant
Wells Fargo Corporation
02.1996 - 02.1998
Mortgage Loan Officer
Wells Fargo Corporation
04.1991 - 02.1996
Bachelor Degree - Radio/Television and English
Marietta College
College Preparatory -
Canisius High School
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