John Hess
Virginia Beach,VA
Summary
Strategic Project Manager with expertise in risk assessment and process improvement. Enhances project outcomes through effective communication and planning. Background in hospitality and construction supports strong team collaboration and customer service. Manages inventory and resolves issues to drive operational success.
Overview
4
4
years of professional experience
Work History
Bartender/Server
ChiCho's Pizza
Virginia Beach, VA
05.2022 - Current
- Engaged with customers, providing recommendations and enhancing their experience.
- Provided drink suggestions to customers based on their preferences.
- Managed bar inventory to maintain optimal stock levels and support service efficiency.
- Coordinated with kitchen staff to enhance food and drink pairings for improved customer experience.
- Resolved customer complaints in a professional manner.
- Handled cash transactions accurately while maintaining a secure register area.
- Developed good working relationships with fellow employees through effective communication.
Construction Laborer
Garry D. Harigton Contractig
Chesapeake, Virginia
05.2023 - 08.2025
- Operated hand and power tools to execute construction tasks, including sawing, drilling, and hammering.
- Interpreted blueprints to determine accurate dimensions and layouts for construction activities.
- Installed window and door frames in compliance with project specifications.
- Erected rafters, studs, and other structural components to support building integrity.
- Collaborated with team members to plan and execute projects, ensuring on-time completion.
- Coordinated with subcontractors to align project efforts and facilitate smooth operations.
- Maintained tools and equipment to support efficiency and safety during construction.
- Followed safety protocols to maintain a secure work environment on job sites.
Education
Bachelor of Science - Organizational Communications
James Madison University
Harrisonburg, VA05-2026
Skills
- Blueprint interpretation
- Heavy equipment operation
- Framing techniques
- Carpentry abilities
- Equipment maintenance
- Site cleaning
- Worksite organization
- Inventory management
- Process improvement
- Project management
- Plan development
- Time management
- Task prioritization
- Automation
- Problem-solving
- Dependability and reliability
- Attention to detail
- Multitasking and organization
- Team collaboration
- Team building
- Effective communication
- Interpersonal skills
- Customer service
- Customer focus
- Problem resolution
- Adaptability
- Team-oriented and dependable
- Communications management
- Multitasking and organization
- Team-oriented and dependable
Timeline
Construction Laborer
Garry D. Harigton Contractig
05.2023 - 08.2025
Bartender/Server
ChiCho's Pizza
05.2022 - Current
Bachelor of Science - Organizational Communications
James Madison University