Summary
Overview
Work History
Education
Skills
Qualification Highlights
Timeline
Generic

John Hill

Brooklyn,United States

Summary

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

13
13
years of professional experience

Work History

Self Employed

Uber Car Services
08.2016 - Current
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Security Guard

Metro-One LPSG
08.2020 - 08.2021
  • Responded quickly to emergency situations to assess and deflect issues.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Improved response time to incidents by maintaining clear communication channels with team members.
  • Managed access control systems to ensure authorized entry, maintaining secure environment.
  • Developed emergency evacuation plans, ensuring staff readiness in case of incident.
  • Conducted safety audits, identifying and mitigating potential hazards to prevent accidents.

Police Officer

Department of the Navy
09.2019 - 11.2019
  • Naval Weapons Station Yorktown, VA
  • 40 hours per week GS-04 Salary $33,054
  • This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.
  • The duties of this position meet the criteria for compliance with Federal and Department of the Army Drug Free Workplace Programs. Detection of the presence of drugs is warranted. This position is subject to a pre-employment screening, and random testing thereafter, to include testing based on reasonable suspicion and testing due to direct involvement with an on-duty accident.
  • This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.
  • This position has been designated “Mission Essential”. In the event of severe weather conditions or other such emergency type situations (natural or man-made disaster) the incumbent is required to report to work or remain at work as scheduled to support mission operations.
  • This position requires the selectee to complete the Federal Law Enforcement Training Program.

Sales Support Assistant

Modell’s Sporting Good
10.2012 - 08.2016
  • Supported the development of strong client relationships, leading to increased repeat business.
  • Improved customer satisfaction with prompt and accurate responses to inquiries and concerns.
  • Expedited order processing, reducing delays and increasing overall customer satisfaction.
  • Provided thorough product knowledge training to new hires, improving their confidence in selling abilities.
  • Monitored competitor activity within the market space, keeping the sales team informed of any potential challenges or opportunities.
  • Managed inventory levels efficiently, preventing stock issues that could impact customer satisfaction or lead times.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

Associate of Science - Criminal Justice/Criminology

Monroe College
New Rochelle, NY
05.2020

Diploma - undefined

August Martin High School
Jamaica, New York
01.2012

Skills

  • Microsoft Programs (Office 2010, Word, Publisher, Excel, and PowerPoint)
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Multitasking
  • Decision-making
  • Critical thinking
  • Calm under pressure

Qualification Highlights

  • Proponent of productivity; seeks out ways to streamline day-to-day processes.
  • Innovative team player with immaculate administrative and organizational skills.
  • Equipped with strong communication skills to help others.
  • Ability to solve problems

Timeline

Security Guard

Metro-One LPSG
08.2020 - 08.2021

Police Officer

Department of the Navy
09.2019 - 11.2019

Self Employed

Uber Car Services
08.2016 - Current

Sales Support Assistant

Modell’s Sporting Good
10.2012 - 08.2016

Diploma - undefined

August Martin High School

Associate of Science - Criminal Justice/Criminology

Monroe College

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