John H. Lamb Jr.
Georgetown,TX
Summary
Seasoned Owner/Operator with relevant experience in Automotive Repair, business management, and operations. Possess skills in team leadership, strategic planning, and customer service. Known for driving operational growth and achieving business goals. Contributed to profitability and success of previous ventures through effective oversight and hands-on involvement.
Overview
30
30
years of professional experience
Work History
Owner/Operator
Lambco Business Solutions
Austin, TX
01.2008 - Current
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency
- Established, optimized, and enforced business policies to maintain consistency and high-quality standards across Automotive business operations
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels300%
- Created and monitored Service promotional approaches to increase sales and profit levels in several different companies across the US
- Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
- Set, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands
- Professional Affiliations: Profiles International - teamed up with and learned how to assist small to medium sized businesses dramatically improve their profitability by improving their quality of employees by custom designing a personality profile for each business owner I hired on with
- Companies that acquired my services as a consultant after2015 under LambCo Business Solutions:
- ~ Leonard's Garage- Hired on as “Vice President/General Manger”
- ~ Ed's Tire and Automotive – Marble Falls, TX - General Manager
- ~ A Plus Transmission Specialists – Austin, TX - Store Manager
- ~Hubler Auto Plaza- O'Fallon, MO – Service Manager/Business Consultant
- ~AAMCO Transmissions- St
- Charles, MO- Consultant/Service Manager
- ~Hill Kelly Dodge- Pensacola, FL- Service Advisor
- Brought in to evaluate and try and establish a failing trend among the service drive
- ~Milton Dodge – Milton, FL – Service Manager
Director of Retail Stores
Lamb's Tire and Automotive Centers
Austin, TX
01.1995 - 01.2008
- Trained team members in successful strategies to meet operational and sales targets
- Researched issues to obtain appropriate answers to customer inquiries
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge
- Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates by heights never reached in the industry
- All the above mentioned with Lambs was done from2005-2008
- Prior to2005 I was the most successful Store Manager that had ever managed at this company
- Starting at21 yrs
- Old, I seemed to have a real passion for leading my team to victory
- No matter which stores I managed, or team I had
- Now, from1995-2000 I was a technician, a service writer, and an Assistant Manager
- I was forced to not only EARN every penny I made but had to do it while being scrutinized at every turn because of who I was
- My father was harder on me than any manager or boss I have had in my life to date
- Never once received praise, or recognition publicly
Education
Associate of Arts - Physics
Angelo State University
San Angelo, TX01.1999
Skills
- Market Research
- Budgeting
- Sales
- Knowledge of nearly all Automotive POS software
- Scheduling
- Financial Analysis
- Staff Management
- Account Receivable/Payable Management
- Process Improvement
- Business Development
- Business Solutions and Planning
- ASE CERTIFICATIONS A1-A7 / EXPIRED CURRENTLY
- FORD, GM, MOPAR CERTIFIED
- Sales negotiation
- Inventory management
- Documentation and reporting
- Marketing expertise
- Strategic planning
- Operations management
- Service scheduling
- Rapport building
- Mechanical diagnostics
- Critical thinking
- Forecasting
- Multitasking and organization
- Program follow-up and assessment
- Team scheduling
- Flexible schedule
- Team collaboration and leadership
- Shift scheduling
- Schedule management
- Reporting and documentation
- Revenue generation
- Work Planning and Prioritization
- Project management
- Staff motivation
- Workflow management
- Cost estimates
- Bilingual English and Spanish
- Upselling
- Process optimization
- Employee relations
- Reliable and responsible
- Expert in all Automotive POS’s
- Client retention strategies
- Business development
- Quality assurance
- Trustworthy and honest
- Sales support
- Employee supervision
- Staff management
- Analytical thinking
- Verbal and written communication
- Supply ordering
References
references upon request
Personal Quote
“Never be afraid that your co-worker is better than you and they maybe sell more than you do! That’s awesome! Learn from them, harness their Talents, and find a way to accomplish your goals faster and bigger than ever dreamed…Always remember you are only as good as the people you have with you.”~John Lamb Sr.
Timeline
Owner/Operator
Lambco Business Solutions
01.2008 - Current
Director of Retail Stores
Lamb's Tire and Automotive Centers
01.1995 - 01.2008
Associate of Arts - Physics
Angelo State University