John Hoffmeister
McKinney,TX
Summary
Self-motivated professional looking for a Mortgage Processing / Quality Assurance position. Offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Consistently positive and committed to reaching business goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Account Manager/Quality Assurance Analyst
Accelerate Tax
10.2022 - 01.2024
- Guided clients through the ERC process and prepared files for submission to the Federal IRS.
- Ensured client files met company quality standards and Federal ERC guidelines.
- Worked closely with the sales team and managers.
- Provided training to QA new hires.
Loan Officer/Quality Assurance Specialist
Caliber Home Loans
10.2019 - 05.2022
- Negotiated loan terms and conditions with customers to secure best deal.
- Ensured client loans conformed with company guidelines and industry regulations as defined by Fannie Mae and Freddie Mac.
- Maintained close relationships with the sales team and underwriters to ensure file accuracy prior to processing submission.
Lead Medical Technologist MT (ASCP)
True Health Group, LLC
10.2014 - 08.2019
- Developed and supervised staff by providing orientation, training, support and direction.
- Evaluated testing activities of technical personnel and quality control data to ensure quality patient results and instrument accuracy.
- Managed departmental inventory and supply ordering.
- Prepared specimens for analysis and assisted with testing as needed.
Medical Technologist MT (ASCP)
Ut Southwestern Medical Center
02.2002 - 10.2014
- Facilitated smooth transitions during technology upgrades by assisting with validation studies, user training, and documentation updates.
- Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Increased efficiency by troubleshooting equipment malfunctions and performing routine maintenance tasks as needed.
- Participated in essential quality improvement programs to maintain accurate and timely laboratory testing and meet customer needs.
Education
Bachelor of Science - Medical Technology
Eastern Illinois University
Charleston, ILAssociate of Arts - Journalism
Parkland College
Champaign, ILSkills
- Relationship and team building
- Sound decision-making
- Personal and professional integrity
- Detail-oriented
- Problem solving
- Research/due diligence
- Team leadership
- Strong work ethic
Certification
MT (ASCP) #03838086
NMLS #1899157
Timeline
Account Manager/Quality Assurance Analyst
Accelerate Tax
10.2022 - 01.2024
Loan Officer/Quality Assurance Specialist
Caliber Home Loans
10.2019 - 05.2022
Lead Medical Technologist MT (ASCP)
True Health Group, LLC
10.2014 - 08.2019
Medical Technologist MT (ASCP)
Ut Southwestern Medical Center
02.2002 - 10.2014
Bachelor of Science - Medical Technology
Eastern Illinois University
Associate of Arts - Journalism
Parkland College
MT (ASCP) #03838086
NMLS #1899157
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