John Houston
Roseville,CA
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
6
6
years of professional experience
Work History
Sales Director
Villa Sport Athletic Club
04.2023 - Current
- Led a high-performing sales team through effective coaching, mentoring, and performance management strategies. Hit minimum sales quotas 19 months in a row during my tenure as a part of the team and then later as the director.
- Created a culture of care with our member experience, ensuring quality tours around the club for prospective members and continued relationships with customers to increase member retention.
- Set Key Performance Indicator goals for each sales associate, coached and developed associates to achieve their goals each month.
- Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
Sales Lead
Villa Sport Athletic Club
08.2021 - 04.2023
- Became the top performer of my team in terms of memberships sold, tour appointments booked, and all Key Performance Indicator statistics.
- During the director's vacation time, I assumed the role of leadership in the department, and ensured sales goals were achieved each month.
- Handled phone calls with customer frustrations and properly directed them to the desired solution while maintaining peaceful relations between the customer and our company.
- Excelled in sales strategies which became adopted by the team around me, eventually leading to successful practice and my promotion to director of the department.
Manufacturing Production Supervisor
Ultimate Sports Inc.
03.2020 - 05.2021
- Facilitated efficient line production for several products including boat trailer guide pads and inboard boat engine flushers.
- Took regular inventory of existing store products
- Packed, shipped, and sold products and received new product orders into the inventory.
- Refurbished old boat parts and helped increase profitability for the store.
- Assisted store manager with emptying out neighboring shops of recently purchased inventory.
- Maintained overall production of the internal operations of the store.
Associate
Panera Bread
11.2019 - 03.2020
- Prepared orders for customers in a timely manner, abiding by safety guidelines and establishing a good working relationship with my coworkers.
- Completed efficient preparation for food items for the following day.
- Ran an efficient system of dishwashing to keep the plates, mugs, and silverware stocked throughout the day and fully prepared for the next work day.
Line Cook
MOOYAH Burgers, Fries & Shakes
07.2018 - 10.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
Certificate of Theology - Biblical Studies
Reformation Bible College
Sanford, FL12.2025
High School Diploma -
Whitney High School
Rocklin, CA05.2020
Skills
- Sales Strategies
- Networking and relationship building
- Goals and performance oriented
- Presentations and public speaking
- Customer service
- System analysis and improvement
- Coaching and leadership skills
- Even-tempered
Timeline
Sales Director
Villa Sport Athletic Club
04.2023 - Current
Sales Lead
Villa Sport Athletic Club
08.2021 - 04.2023
Manufacturing Production Supervisor
Ultimate Sports Inc.
03.2020 - 05.2021
Associate
Panera Bread
11.2019 - 03.2020
Line Cook
MOOYAH Burgers, Fries & Shakes
07.2018 - 10.2019
Certificate of Theology - Biblical Studies
Reformation Bible College
High School Diploma -
Whitney High School
Similar Profiles
Sara NielsenSara Nielsen
Sales Ambassador at Villa Sport Athletic ClubSales Ambassador at Villa Sport Athletic Club
Mikalah ClarkMikalah Clark
Front Desk Receptionist at Villa Sport Athletic Club and SpaFront Desk Receptionist at Villa Sport Athletic Club and Spa
Nick BarelaNick Barela
Food Service Worker at Villa Sport Athletic ClubFood Service Worker at Villa Sport Athletic Club