John Huber
Kennesaw,GA
Summary
Graduated with Honors from Art Institute. Superior customer service with great communication skills and a problem solver Highly motivated, Top sales Performer. Senior Service Consultant who employs a strong work ethic and the latest technology to every repair project. Employs great communication skills to relay complex problems to customers. Diverse Background of education and work experience which includes Operations management, Head buyer,Top performer in sales, inventory management and Business owner.
Overview
32
32
years of professional experience
Work History
Manager
Action Tire Center
08.2017 - Current
- Managed daily operations which includes office management and end of day reconciliation
- Dispatcher for on road Service Technicians
- Inventory control
- Payroll and Minor HR duties
- Maintaining and managing accounts with commercial clients
- Help with problem solving on sales related issues that come up day to day
Senior Service Advisor
Volkswagen of Marietta
07.2016 - 08.2017
- Met all customer call guidelines including service levels, handle time and productivity
- Strong leader of customer support staff
- Updated customer orders from start to finish in an accurate and timely manner
- Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
Realtor
Coldwell Banker
09.2016 - Current
- Providing Guidance when working with clients in Buying, Selling and Marketing Real Estate
Owner
Huber Properties LLC
04.2016 - Current
- Management of Properties to Buy and Sell which includes Tax research and filing and initiating Quick claim deeds, and Quite title proceedings.
Senior Service Advisor
Jim Ellis VW Kennesaw
12.2015 - 07.2016
- Sales of Product and services.
Senior Service Advisor
Nalley VW
12.2012 - 12.2015
- Duties includes hands on emphasis on customer service, customer retention, while maintaining and meeting sales goals
- Overseeing service drive which includes that Processes are maintained while the efficiency of the in the shop are at high levels
- Helping other advisors in their sales practices and goals
- All duties are handled in a fast pace multi-tasked environment.
Senior Service Advisor
Jim Ellis VW
12.2007 - 12.2012
- Duties include maintaining customer relations and retention for obtaining needed goals in sales of product and services
- Aiding management in overseeing service process for efficiency and productivity.
Senior Service Advisor
Nalley Audi
12.2006 - 12.2007
- Duties include selling of products and services while meeting and maintaining sales goals
- Obtaining these goals were met by customer retention from high customer satisfaction.
Service Manager
Team Nissan
12.2005 - 12.2006
- Aiding service director with employee relations, customer issues and overseeing action plans to ensure advisors are meeting goals
- Liaison between service drive and technicians.
Service Advisor
Team Nissan
12.2003 - 12.2005
- Duties include to provide excellent customer service, meeting sale goals while overseeing service drive
- My performance was in a fast pace multi-tasked environment.
Product Specialist
HIFI Buys
12.1998 - 12.2003
- Responsibilities include selling, merchandising and providing technical support on all products.
Owner
H&G Specialty Foods
06.1999 - 03.2002
- Responsibilities include overseeing all aspects of the catering business at corporate and personal levels
- Managing customer accounts, cost control and providing The highest quality standards
- Sales.
Operations Manager
HIFI Buys
11.1996 - 11.1998
- Responsibilities include managing all facets of operations
- This entails store level accounting for normal business operations while reconciling cash and finance issues as well as scheduling working and vacation hours for 30 employees
- Analyzing data which impacts store operations and efficiency
- Oversee all customer service issues while doing and reconciling inventory issues throughout the year.
Administrative Operations Manager
Normans Electronics
12.1991 - 12.1996
- Head buyer of all related products, inventory and services
- Scheduling working and vacation hours for 15 employees
- Supervised customer service throughout the company.
Education
Ga Realtor License 372400 - Real Estate Sales and Management
Georgia Real Estate
Kennesaw, GA01.2016
Associate of Arts - Culinary Arts
Art Institute
Atlanta, GA01.2002
Associate of Science - Business Accounting,and Business management
Dekalb College
Dunwoody, GA01.1997
High School Diploma - General Studies
Chamblee High School
Chamblee, GA01.1983
Skills
- Superior customer service
- Great communication skills
- Problem solver
- Highly motivated
- Top sales Performer
- Leader
- Organized
- Attention to detail
Timeline
Manager
Action Tire Center
08.2017 - Current
Realtor
Coldwell Banker
09.2016 - Current
Senior Service Advisor
Volkswagen of Marietta
07.2016 - 08.2017
Owner
Huber Properties LLC
04.2016 - Current
Senior Service Advisor
Jim Ellis VW Kennesaw
12.2015 - 07.2016
Senior Service Advisor
Nalley VW
12.2012 - 12.2015
Senior Service Advisor
Jim Ellis VW
12.2007 - 12.2012
Senior Service Advisor
Nalley Audi
12.2006 - 12.2007
Service Manager
Team Nissan
12.2005 - 12.2006
Service Advisor
Team Nissan
12.2003 - 12.2005
Owner
H&G Specialty Foods
06.1999 - 03.2002
Product Specialist
HIFI Buys
12.1998 - 12.2003
Operations Manager
HIFI Buys
11.1996 - 11.1998
Administrative Operations Manager
Normans Electronics
12.1991 - 12.1996
Ga Realtor License 372400 - Real Estate Sales and Management
Georgia Real Estate
Associate of Arts - Culinary Arts
Art Institute
Associate of Science - Business Accounting,and Business management
Dekalb College
High School Diploma - General Studies
Chamblee High School
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