Dedicated ERS with a passion to learn a new skill set and improve upon my current skills. Looking forward to bringing in new customers while maintaining and improving relationships with current customers, all while maintaining a can do attitude for every single job.
Overview
8
8
years of professional experience
Work History
Equipment Rental Specialist
Sunbelt Rentals
08.2023 - Current
Streamlined rental processes for increased efficiency and improved customer experience.
Conducted effective communication in person and over the phone with customers to ensure the right equipment was used for the job.
Provided comprehensive support throughout the rental process, addressing client concerns and resolving issues promptly.
Coordinated service requests for equipment that went down while on rent to ensure the customers needs were met.
Ensured timely rent collection by implementing effective payment tracking systems and following up with renters as needed.
Winery Production Assistant
Sprig Run Vineyards
08.2021 - 08.2023
Enhanced production efficiency by streamlining processes and implementing organizational improvements.
Maintained a safe and clean work environment, contributing to overall team productivity.
Boosted overall team morale through proactive problem-solving and open communication practices.
Safeguarded company assets through diligent equipment maintenance and regular inspections.
Provided the optimal customer service experience during public openings.
Fabricator
American Door And Glass Inc.
12.2020 - 07.2021
Improved manufacturing processes by implementing new techniques and methods for increased efficiency.
Collaborated with team members on complex projects, ensuring timely completion and high-quality workmanship.
Streamlined assembly operations by optimizing workflow and reducing bottlenecks in production.
Increased productivity through the utilization of advanced fabrication tools, such as CNC machines and saws.
Performed routine maintenance on fabrication equipment to ensure optimal performance levels during high-demand periods.
Utilized blueprints, schematics and diagrams to accurately complete tasks.
Coordinated with other departments to complete projects within deadline.
General Service Technician
Haley Chevrolet
08.2020 - 12.2020
Reduced repair times for complex jobs with effective troubleshooting techniques and in-depth mechanical knowledge.
Enhanced team productivity by collaborating closely with colleagues to complete repairs quickly and accurately.
Maintained a clean and organized workspace to maximize efficiency and ensure the safety of all technicians.
Completed detailed inspection reports, identifying necessary repairs or maintenance items for customers.
Explained diagnostic findings to customers and outlined repair or service options.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Lifeguard Manager
Swim Metro Management
05.2016 - 08.2020
Reduced response times to emergencies with regular drills and performance evaluations.
Streamlined facility operations by establishing clear communication channels between staff members.
Promoted a positive work environment, resulting in higher employee satisfaction and retention rates.
Ensured proper maintenance of pool equipment, leading to fewer breakdowns and disruptions in service.
Organized lifeguard schedules efficiently, ensuring adequate coverage during peak hours and special events.
Led staff meetings to discuss updates on policies, best practices, and ongoing training opportunities for lifeguards.
Developed effective staff evaluation processes that identified areas for improvement and celebrated individual successes.
Collaborated with other department managers to develop cohesive strategies for overall facility success.
Scheduled, coordinated and conducted in-service training for 30 lifeguards to promote full competence in first aid, CPR, and water rescue techniques.
Education
Associate of Applied Science - Automotive Mechanics
J. Sergeant Reynolds
Goochland
High School Diploma -
Millwood School
Midlothian
06.2019
Skills
Conflict Resolution Techniques
Networking and Relationship Building
Adaptability and Flexibility
Maintenance Coordination Experience
Professionalism and Ethics
Continuous Learning and Development
Scheduling
Equipment Knowledge
Affiliations
Drag Racing
Fishing
Outdoors
Timeline
Equipment Rental Specialist
Sunbelt Rentals
08.2023 - Current
Winery Production Assistant
Sprig Run Vineyards
08.2021 - 08.2023
Fabricator
American Door And Glass Inc.
12.2020 - 07.2021
General Service Technician
Haley Chevrolet
08.2020 - 12.2020
Lifeguard Manager
Swim Metro Management
05.2016 - 08.2020
Associate of Applied Science - Automotive Mechanics
Emergency Recovery Coordinator/ Business Development Coordinator at Paul Davis of Greater RichmondEmergency Recovery Coordinator/ Business Development Coordinator at Paul Davis of Greater Richmond