Summary
Overview
Work History
Education
Skills
Timeline
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Michael Helton

Knoxville,Tennessee

Summary

Accomplished service tech with 12 years of experience delivering superior rental service assistance and customer care. Successfully introduced customers to rental options and drove sales. Upbeat professional dedicated to answering questions and resolving problems.

Overview

2
2
years of professional experience

Work History

Parts, Equipment, and Rental Specialist

Kelsan
Knoxville, Tennessee
04.2022 - 01.2024
  • i did daily cycle counts on parts and equipment stocked in our ware house.
  • repaired, delivered, cleaned, delivered and picked up rental equipment.
  • repaired customers machines as needed
  • traveled to our 3 branches to inventory service techs trucks as needed
  • kept track of 86 pieces of rental equipment.
  • did annual price increases for rental equipment.
  • scheduled pick up and delivery of rental equipment to our customers
  • spoke with customers interested in renting equipment and recommending what they need by asking them lots of questions about where, what, how big of an area they are cleaning.
  • coordinated with brach service techs on delivery and pick up of new and rental equipment

Education

High School Diploma -

South Doyle High School
Knoxville, TN
05-1994

Skills

  • Strong Communication Abilities
  • Organizational and Planning Skills
  • Stress Management Techniques
  • Conflict Resolution Techniques
  • ability to read wiring diagrams and parts break downs
  • ability to diagnose problems with machine and repair them
  • certified tech for Nilfisk Advance and Pioneer Eclipse

Timeline

Parts, Equipment, and Rental Specialist

Kelsan
04.2022 - 01.2024

High School Diploma -

South Doyle High School

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