Kristen Carbaugh
Fayetteville,PA
Summary
Seasoned specialist offering several years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of qa terms, tools and methodologies. Committed to improving overall business processes.
Overview
7
7
years of professional experience
Work History
Equipment Rental Specialist / Parts
Finch Service’s Inc
Hanover
01.2019 - 11.2019
- Provide customer with support throughout the entire rental process and ensure customer satisfaction
- Determine customer needs, quotes for requested services, and prepares approved rental agreements
- Maintain records and files, and coordinates billing process
- Ensure adequate supply of equipment and parts
- Monitor inventory, work with vendors to get correct parts, and help customers find necessary materials.
Equipment Rental Specialist
Gettysburg Rental Center
Gettysburg
05.2018 - 01.2019
- Provide customer with support throughout the entire rental process and ensure customer satisfaction
- Determine customer needs, quotes for requested services, and prepares approved rental agreements
- Maintain records and files, and coordinates billing process.
Night Auditor
Liberty Mountain Resort
Fairfield
10.2017 - 04.2018
- Balancing accounts from dayshift
- Manage front desk activity and handling guests check-in and check-out
- Ensure costumer satisfaction by scheduling wake-up calls as well as all concierge activities
- Handle costumer requests and complaints
- Create invoice, bills and checks for vendors, employees, and contractors
- Answer calls, e-mails, and queries about potential bookings.
Residential/Commercial Cleaner
Details Housekeeping Services, Inc.
Fayetteville
06.2013 - 06.2016
- Clean bathroom and public areas
- Vaccum and mop floors
- Empty trash bins
- Clean windows and mirrored surfaces
- Dust shelves and other surfaces
- Maintain cleaning supplies.
Waitress/Hostess
McCollumm’s BBQ
Fayetteville
06.2012 - 12.2013
- Greeting guests and taking food and drink orders
- Stay attentive to the needs of guests in the dining area
- Deliver food from kitchen to the guests; while ensuring food is made correctly and looks presentable
- Follow health code standards with regards to handling food
- Perform shift duties such as preparing service station, rolling silverware, pre-bussing tables and maintain clean dining area.
Gymnastics Coach
Young Woman’s Christian Academy
Gettysburg
06.2012 - 06.2013
- Schedule and oversee practices
- Coordinate competition arrangements/provide coaching during competitions
- Help athletes learn proper techniques
- Ensure environment is safe for students
- Clean and maintain all necessary equipment.
Education
Graduated 2012 -
Agora Cyber Charter School
06.2012
Fairfield Area School District
06.2011
Skills
- Time Management
- Excellent Communication
- Supply Management
- Quality Assurance
Timeline
Equipment Rental Specialist / Parts
Finch Service’s Inc
01.2019 - 11.2019
Equipment Rental Specialist
Gettysburg Rental Center
05.2018 - 01.2019
Night Auditor
Liberty Mountain Resort
10.2017 - 04.2018
Residential/Commercial Cleaner
Details Housekeeping Services, Inc.
06.2013 - 06.2016
Waitress/Hostess
McCollumm’s BBQ
06.2012 - 12.2013
Gymnastics Coach
Young Woman’s Christian Academy
06.2012 - 06.2013
Graduated 2012 -
Agora Cyber Charter School
Fairfield Area School District
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