John Hughes
Albany,NY
Summary
Capable Computer experienced in helping users correct problems with computer systems, mobile devices and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.
Overview
28
28
years of professional experience
Work History
Security Guard
MVP Arena
Albany, NY
08.2023 - Current
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
IT Support Specialist
Wadsworth Center
Albany, NY
12.2007 - Current
- Provided technical support for users experiencing hardware or software issues.
- Performed troubleshooting to diagnose and resolve technical problems.
- Maintained inventory of all IT equipment and supplies in use by the organization.
- Coordinated with vendors for procurement of IT products or services as needed.
- Enforced safety regulations and monitored access control points.
- Investigated suspicious activity and reported findings to management.
- Ensured that all players, coaches, and spectators followed the rules of the game.
- Assign umpires to games. 75 Umpires over 2,500 games per year.
Baseball Umpire
CDBUA
Albany, NY
04.1996 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cultivated interpersonal skills by building positive relationships with others.
- Excellent communication skills, both verbal and written.
- Assign game to 75 Umpires. Keep in touch with site contacts
- Supervise
Education
Security - Security And Loss Prevention Services
K And S Security License
Albany08-2023
High School Diploma -
Bishop Maginn
Albany, NY06-1981
Skills
- IT Troubleshooting
- System Upgrades
- Software Implementation
Affiliations
- Capital District Baseball and Softball Umpire
About me
- Organized
- Friendly
- Good communication skills
- Structured yet flexible
References
References available upon request.
Timeline
Security Guard
MVP Arena
08.2023 - Current
IT Support Specialist
Wadsworth Center
12.2007 - Current
Baseball Umpire
CDBUA
04.1996 - Current
Security - Security And Loss Prevention Services
K And S Security License
High School Diploma -
Bishop Maginn
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