John Hughes
Smithtown
Summary
Dynamic and dedicated professional with a proven track record at Spuntino Brick Oven Restaurant, excelling in customer engagement and problem-solving. Recognized for enhancing customer satisfaction through effective communication and efficient delivery management. A rapid learner committed to maintaining high standards and improving operational productivity in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Food Delivery Driver
Spuntino Brick Oven Restaurant
08.2022 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Busser
Coco Bistro
10.2021 - 06.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Grocery Stocker
Uncle Giuseppe's Marketplace
06.2020 - 06.2021
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Education
Associate of Business Administration - Business
SUNY, Oneonta
Oneonta, NY05-2026
Skills
- Problem-solving
- Customer Engagement
- Rapid Learner
- Hardworking and responsible
- Excellent communication
- Decision-making
Timeline
Food Delivery Driver
Spuntino Brick Oven Restaurant
08.2022 - Current
Busser
Coco Bistro
10.2021 - 06.2022
Grocery Stocker
Uncle Giuseppe's Marketplace
06.2020 - 06.2021
Associate of Business Administration - Business
SUNY, Oneonta
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