John Humphry
Center Moriches,NY
Summary
Hardworking Installation Technician looking to new tackle new responsibilities and build upon skills in the service field. Outstanding analytical and perception abilities. Adept at working with propane and equipment. Reliable Installer with 21 years of experience in installation and service roles. Trained to work in any weather related conditions safely and effectively and follows directions to complete tasks accurately. Certified Installation Technician with background in commercial and residential installations. Outstanding skills working in propane/service field to install systems, repair equipment and deliver solid customer service. Also worked to repair L.P. tanks in the field and in the Yard. Visually inspected tanks for maintenance and painting!
Overview
21
21
years of professional experience
Work History
Propane Service Technician
Prpflame Gas
06.2003 - 04.2024
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Explained diagnostic findings to customers and outlined repair or service options.
- Completed installations within deadlines, adhering to company policies and safety guidelines.
- Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
- Installed and configured new equipment and systems according to company standards.
- Managed inventory levels effectively, reducing wasted resources while ensuring availability of necessary components for each job assignment.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
Yard Worker
Proflame Gas Co
03.2003 - 04.2024
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Improved yard efficiency by organizing tools and equipment for easy access and optimal workflow.
- Mowed lawns using self-propelled and riding mowers.
- Contributed to a clean work environment by performing daily trash removal, sweeping, and general upkeep tasks.
- Ensured timely completion of tasks by prioritizing workload according to urgency or importance.
- Demonstrated adaptability by learning new skills or taking on additional tasks as required to support the overall success of the yard operation.
- Displayed strong problem-solving skills when faced with unexpected challenges or obstacles during daily operations.
- Assisted in maintaining an accurate inventory system through regular cycle counts and thorough documentation practices.
- Upheld company policies regarding safety procedures, wearing protective gear when necessary, and reporting any concerns to management promptly.
- Used customer feedback to make operational improvements.
- Identified potential hazards in the yard area, implementing preventive measures to minimize risks to personnel and property.
- Optimized yard layout for easy access to products and faster client service times.
Education
High School Diploma -
Eastport South Manor High School
543 Moriches MiddleIsland Rd, Manorville, NY 1194906.2003
Skills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
- Punctual and Reliable
- Troubleshooting skills
- Flexible and Adaptable
- Problem and Issue Resolution
- Hand tool knowledge
- Mechanical abilities
- Work with Minimal Supervision
- Customer Service
- Equipment Installation
- Power Tools Operation
- Worksite safety
- Field Service
- Troubleshooting
- Outdoor installations
Timeline
Propane Service Technician
Prpflame Gas
06.2003 - 04.2024
Yard Worker
Proflame Gas Co
03.2003 - 04.2024
High School Diploma -
Eastport South Manor High School