Summary
Overview
Work History
Education
Skills
Class A CDL License
Additional Information
Certification
Timeline
Generic

Rafael Jones

Bridgeport,CT

Summary

Thorough G-2 licensed Propane Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Propane Service Technician

Hocon Gas
Norwalk, CT
05.2017 - Current
  • Deliver and pick up propane tanks.
  • Evacuate propane tanks for refurbishment.
  • Diagnose and troubleshoot problems, repairing and restoring machines to peak performance.
  • Inspect equipment to diagnose operational issues.
  • Adhere to safety protocols and policies to reduce workplace hazards.
  • Explain diagnostic findings to customers and outline repair or service options.
  • Apply knowledge of standard equipment and manufacturer repair guidelines.
  • Assist team members with equipment troubleshooting and diagnostics.
  • Install propane tanks and gas lines.
  • Pressure test gas service lines to make sure system passes all state and local installation/permit requirements.
  • Repair and maintain propane appliances.
  • Examine regulators, gas lines and appliance connections for possible defects or gas leaks.
  • Inspect vehicle daily and report any problems in accordance with company policy and DOT regulations.

Driver

City Line Distributors INC
West Haven, CT
03.2014 - 05.2017
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Obtained customer signatures to complete and process paperwork.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Upheld high standards of professionalism and discretion when working with clients.

Delivery Driver

Patio.Com
Stamford, CT
01.2009 - 03.2014
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Verified daily deliveries against shipping instructions before delivering to customers.

Education

No Degree - Business

Norwalk Community College
Norwalk, CT

High School Diploma -

Central High School
Bridgeport, CT
06.1992

Skills

  • Verbal and Written Communication
  • Coordination and Scheduling
  • Safety Procedures Adherence
  • Commercial driving
  • Customer Service
  • Expertise in Installations
  • Installation and Repair
  • Testing and Analysis
  • Heavy Lifting
  • Delivery Driver Experience
  • Quality Assurance
  • Diagnosis and Troubleshooting
  • In-Home Services

Class A CDL License

ENDORSEMENTS:

T (Double/Triple Trailers)

H (Hazardous Materials)

X (Hazardous Material and Tank)

N (Liquid Bulk/Tank Cargo)

Additional Information

  • Proficient with log books, trip planning, and map reading.
  • Familiar with 49CFR and FMCSR's.
  • Skilled in driving manual transmissions (8-10 speed tractor trailers).
  • Warehouse and manufacturing operations.



Certification

  • OSHA Forklift
  • Defensive Driving Course

Timeline

Propane Service Technician

Hocon Gas
05.2017 - Current

Driver

City Line Distributors INC
03.2014 - 05.2017

Delivery Driver

Patio.Com
01.2009 - 03.2014

No Degree - Business

Norwalk Community College

High School Diploma -

Central High School

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Rafael Jones