Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
8
8
years of professional experience
Work History
Golf Shop Attendant
Wood Wind Golf Course
05.2023 - Current
Greeted and assisted members and guests with tee time bookings, retail purchases, and general inquiries to ensure a high-quality customer experience.
Handled phone reservations, cancellations, and special requests with professionalism and efficiency.
Coordinated with course marshals and starters to ensure smooth flow of play and accurate tee sheet management.
Balanced daily cash receipts, prepared reports, and ensured accurate financial recordkeeping.
Monitored shop security, loss prevention procedures, and adhered to all club policies and protocols.
Crew Member
SUTTON LAWN CARE
03.2022 - 05.2023
Applied fertilizer and other nutrients to lawns to promote healthy growth.
Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
Crew Member
Jersey Mikes
06.2017 - 03.2022
Worked well with teammates while delivering an excellent customer experience.
Led the nightly store closing process, ensuring secure cash handling and inventory accuracy while ensuring team members upheld operational excellence.