John Ingram
Sacramento,CA
Summary
Professional with strong background in project management and administrative support. Expertise in coordinating projects, managing timelines, and ensuring successful project delivery. Known for fostering team collaboration, adapting to changing needs, and achieving results. Skilled in resource allocation, risk management, and process improvement. Highly reliable and results-focused.
Overview
7
7
years of professional experience
Work History
Project Administrator-PMO
Delta Conveyance Design and Construction Authority (DCA)
Sacramento, CA
02.2025 - 06.2026
- Developed and implemented Standard Operating Procedures (SOPs) for key administrative processes, including document management, records retention, and workflow coordination, resulting in improved efficiency and reduced errors.
- Coordinated project schedules and resource allocation to ensure timely completion of deliverables.
- Managed documentation processes and maintained project records for compliance and reference.
- Facilitated communication between stakeholders to streamline decision-making and improve collaboration.
- Developed project plans, outlining objectives, timelines, and required resources for successful execution.
Field Support
Keystone Door and Building Supply
03.2024 - 02.2025
- Coordinated with customer service teams to ensure accurate customer information was collected and entered into the company system.
- Created a system for tracking driver performance and providing feedback to improve customer service.
- Developed a thorough process for tracking customer issues and their resolutions, resulting in increased support for the organization's initiatives.
Biohazard Technician/HVAC Technician
HYVAC
01.2019 - 04.2024
- Assist in the development and revision of standard operating procedures (SOPs) to enhance biosecurity and biosafety practices
- Results-driven facilities professional with hands-on expertise in HVAC and ventilation system maintenance for major corporate clients. Proven ability to ensure system reliability, compliance, and optimal performance in demanding commercial environments
- Train new personnel on proper handling and disposal of biohazardous materials, emphasizing compliance with safety protocols and regulatory requirements.
- Maintain accurate records and documentation of biohazardous waste management and disposal activities in accordance with regulatory guidelines.
Education
General Education -
Sacramento City College
06.2022
High School Diploma - undefined
C.K. McClatchy High School
08.2012
Skills
- Project scheduling
- Scope management
- Project planning
- Working in high production environments
- Teamwork and collaboration
- Communication
- Documentation management
- Time Management
- Customer Service
- Microsoft Office Suite (Word, Powerpoint, Excel, Outlook)
Accomplishments
- Collaborated with a cross-functional team to develop and implement comprehensive building-wide Safety, Health, and Emergency Procedures, strengthening regulatory compliance and emergency preparedness.
- Developed and implemented standardized Onboarding and Offboarding Standard Operating Procedures (SOPs), streamlining project transitions and improving operational consistency.
LANGUAGE
English
Timeline
Project Administrator-PMO
Delta Conveyance Design and Construction Authority (DCA)
02.2025 - 06.2026
Field Support
Keystone Door and Building Supply
03.2024 - 02.2025
Biohazard Technician/HVAC Technician
HYVAC
01.2019 - 04.2024
High School Diploma - undefined
C.K. McClatchy High School
General Education -
Sacramento City College