John Iodice
Katonah,NY
Summary
Motivated business marketing graduate with experience in managing e-commerce ventures and retail operations. Proven ability to drive sales and enhance customer satisfaction. Currently managing an e-commerce business while excelling in a managerial role at Acme Markets.
Overview
7
7
years of professional experience
Work History
Buisness Owner
Mainline Coffee
06.2023 - Current
- Successfully launched and managed an e-commerce business specializing in specialty coffee products.
- Developed marketing strategies to increase brand awareness and drive online sales.
- Managed inventory, logistics, and customer service operations to ensure smooth business operations.
- Cultivated relationships with suppliers and negotiated favorable terms to optimize profitability.
- Established strong customer relationships through excellent communication and attentive service.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
Part-Time Manager
Acme Markets, Inc
07.2022 - Current
- Oversee daily operations of the store, including staffing, and customer service.
- Train and mentor team members to enhance performance and ensure adherence to company policies.
- Implement strategies to improve store layout and product placement, resulting in increased sales and customer satisfaction.
- Collaborate with senior management to develop and implement initiatives aimed at enhancing operational efficiency and profitability.
- Maintained professional, organized, and safe environment for employees and patrons.
Sales Associate
Acme Markets, Inc
08.2017 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
BBA - Marketing
Iona College
New Rochelle, NY05.2022
Skills
- E-commerce Management
- Marketing Strategy Development
- Inventory Management
- Customer Relationship Management
- Team Leadership and Training
- Negotiation Skills
- Retail Operations Management
- Data Analysis and Reporting
Timeline
Buisness Owner
Mainline Coffee
06.2023 - Current
Part-Time Manager
Acme Markets, Inc
07.2022 - Current
Sales Associate
Acme Markets, Inc
08.2017 - 07.2022
BBA - Marketing
Iona College