Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Irving

Wilmington,NC

Summary

Self driven and dependable with talent for efficiency and diligence. Communicative and team-oriented with an open mind for progress. Dedicated to meeting team, individual and management objectives.

Overview

10
10
years of professional experience

Work History

After hours Operations

MegaCorp
Wilmington
11.2022 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction
  • Accept incoming calls as frequently as possible, and resolve any issues or answer any questions that may be presented. Direct load inquiries to the proper outlet, and maintain a friendly and professional atmosphere while on the phone.
  • Maintain Text locate responsibilities. Ensure all texts for the department are answered and responded to through the correct avenue in a timely manner, while answering incoming calls when possible, and assisting with the main board.
  • Outlook observation and delegation. Ensure all emails received by the company after hours are read, evaluated, and delegated to the correct individuals, or responded to with the correct information needed by the customer or carrier, while also answering incoming calls when possible, and assisting with the main board.
  • Participation in the "Critical" loads team. Maintaining efficiency and accuracy in loads designated to the 'Critical' department. This includes ensuring all critical loads are completed effectively and correctly, while informing team members of any issues or obstacles that may arise, and also maintaining professional interactions while in difficult situations.

Assistant Lead Production

Carolina Building Specialists
Wilmington, NC
01.2020 - Current
  • Program and operate computer automated metal shear and folding machines.
  • Receive and process orders from initial reception to customer reception.
  • Maintain shop efficiency and cleanliness.
  • Forklift operation

Assistant Production Manager

Flow Sciences Inc.
Leland, NC
08.2015 - 12.2019
  • Managed materials to meet production goals and specific customer demands.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
  • Assemble products from 3D models and 2D prints/drawings.
  • Travel and coordinate the installation of custom products.

Education

Associate in Mechanical Engineering -

Cape Fear Community College
Wilmington, NC
12.2015

Associate of Arts -

Cape Fear Community College
Wilmington, NC
06.2005

Skills

  • Quality Inspections and Reporting
  • Attention to Detail
  • Punctual and Dependable
  • Teamwork and Coordination
  • Computer Skills
  • Strong Work Ethic
  • Situation adaptability

Timeline

After hours Operations

MegaCorp
11.2022 - Current

Assistant Lead Production

Carolina Building Specialists
01.2020 - Current

Assistant Production Manager

Flow Sciences Inc.
08.2015 - 12.2019

Associate in Mechanical Engineering -

Cape Fear Community College

Associate of Arts -

Cape Fear Community College

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