Summary
Overview
Work History
Education
Skills
Websites
Timeline
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John James

Summary

Seasoned Product Designer with a strong focus on user interface design and usability testing. Proven ability to facilitate design workshops and mentor junior designers, driving user-centered solutions that enhance overall product experience.

Overview

10
10
years of professional experience

Work History

Senior Product Designer

Dow Jones
New York, New York
07.2022 - Current
  • Designed user interfaces for financial products, enhancing user experience and engagement.
  • Collaborated with cross-functional teams to gather requirements and refine design concepts.
  • Conducted usability testing to identify pain points and improve product functionality.
  • Developed wireframes and prototypes using design tools to visualize product features.
  • Facilitated design workshops to brainstorm ideas and align team goals on projects.
  • Mentored junior designers, providing guidance on best practices in product design processes.
  • Conducted user interviews and research to identify customer needs and preferences.
  • Conferred with engineering to establish and evaluate design concepts for manufactured products.

User Experience Manager

North American Plastics
Dallas, TX
10.2021 - 07.2022
  • Collaborated with cross-functional teams to design intuitive user interfaces.
  • Led cross-functional teams of designers, developers, product owners, and other stakeholders in creating a unified experience across products.
  • Developed strategies for improving website accessibility according to WCAG 2.0 standards.
  • Ensured consistency between different platforms by developing style guides for web applications or mobile apps.
  • Created detailed reports outlining findings from user research activities or usability tests.
  • Supported marketing efforts by designing landing pages optimized for conversions.

Product Designer

Fayette County Public Schools
Lexington, KY
05.2019 - 10.2021
  • Created user interfaces for applications on both iOS and Android platforms.
  • Ensured consistency across multiple platforms by designing responsive layouts that adapt according to device size.
  • Performed usability testing to identify areas of improvement in the user experience.
  • Worked closely with software engineers to ensure that all technical requirements were met during development cycles.
  • Gathered feedback from users through surveys and focus groups in order to improve the product's usability.

UX Researcher

Centre College
Danville, KY
08.2015 - 05.2019
  • Conducted user interviews to gather insights on product usability.
  • Facilitated usability testing sessions to evaluate design effectiveness.
  • Developed user personas based on research findings and customer feedback.
  • Presented research results to stakeholders for informed decision-making.
  • Provided support throughout the development cycle by troubleshooting issues with user experience.

Education

Master of Science - Behavioral Psychology

Eastern Kentucky University
Richmond, KY
12-2022

Bachelor of Science - Psychology

Centre College
Danville, KY

Skills

  • User interface design
  • Usability testing
  • Wireframing and prototyping
  • User research
  • Design collaboration
  • Cross-functional teamwork
  • Design strategy development
  • Team mentoring

Websites

Timeline

Senior Product Designer

Dow Jones
07.2022 - Current

User Experience Manager

North American Plastics
10.2021 - 07.2022

Product Designer

Fayette County Public Schools
05.2019 - 10.2021

UX Researcher

Centre College
08.2015 - 05.2019

Master of Science - Behavioral Psychology

Eastern Kentucky University

Bachelor of Science - Psychology

Centre College

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