John James

• Assisted in developing long-term strategic plans for organizational growth within the assigned region while adhering to budgetary constraints.
• Streamlined operations for improved efficiency with the implementation of new management strategies.
• Increased customer satisfaction by effectively addressing concerns and resolving conflicts as an Assistant Area Manager.
• Enhanced employee performance through regular training sessions and constructive feedback.
• Recruited hired, and trained new team members, creating a high-performing workforce across multiple locations.
• Fostered a positive work environment through open communication channels between employees at all levels of the organization.
• Chairman of Central Plains Safety Committee

• Created weekly and monthly reports and presentations for management team.
• Maintained records and logs of work performed and materials and equipment used.
• Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
• Oversaw all daily office operations and equipment maintenance.
• Maintained compliance with all regulatory requirements, conducting regular site inspections and audits.
• Enhanced site safety protocols, significantly reducing incident rates through rigorous enforcement and training.

• Assigned exclusively to Proctor & Gamble
• Utilized RTCIS consistently
• Oversaw multiple locations for Proctor & Gamble
• Facilitated ongoing communication with customers across all locations

• Facilitated dispatch operations for Proctor and Gamble
• Leveraged RTCIS to optimize system performance
• Managed trucks and drivers to service Proctor and Gamble
• Facilitated repairs to ensure operational efficiency

• Ensured timely shipments by closely monitoring loading and unloading processes.
• Implemented loading dock process and productivity improvements.
• Conducted regular audits of dock processes, recommending changes for enhanced effectiveness when necessary.
• Reported and established key performance metrics to monitor and meet company goals.
• Improved safety standards with regular inspections and adherence to company protocols.

Mentored new employees through structured orientation processes

Safety-oriented

• Operated with safety and skill to avoid accidents and delays.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
• Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
• Ensured safe securing and tarping of all loads in compliance with company policy