John Jay II
Lovington,IL
Summary
Dynamic Small Engine Mechanic with proven expertise at Farm N Fleet, excelling in engine diagnostics and customer relations. Achieved significant reductions in equipment downtime through effective preventive maintenance and inventory management. Recognized for exceptional problem-solving skills and commitment to delivering high-quality service, fostering customer loyalty and satisfaction.
Overview
2024
2024
years of professional experience
Work History
Small Engine Mechanic
Farm N Fleet
- Diagnosed and repaired small engine issues, ensuring optimal performance and reliability.
- Conducted routine maintenance on various outdoor power equipment, enhancing longevity and efficiency.
- Utilized hand tools and diagnostic equipment to troubleshoot mechanical failures effectively.
- Assisted customers in selecting appropriate parts and accessories for their small engine needs.
- Contributed to a positive work environment by demonstrating a strong work ethic and dedication to customer satisfaction.
- Reduced equipment downtime by performing routine maintenance on lawn mowers, snow blowers, and other small machinery.
- Evaluated customer feedback to enhance service delivery and overall satisfaction with repairs performed.
- Implemented inventory management strategies to ensure availability of necessary parts and supplies.
- Collaborated with team members to streamline workflow processes, improving repair turnaround times.
- Provided excellent customer service, addressing concerns and answering technical questions regarding equipment maintenance and operation.
- Applied strong problem-solving skills when faced with unusual problems or challenges during repairs, ensuring optimal solutions were put into action.
- Boosted overall shop reputation by consistently delivering exceptional results within deadline constraints.
- Maintained up-to-date knowledge on various engine models, staying ahead of industry trends in order to provide accurate diagnoses quickly.
- Optimized inventory control by maintaining accurate records of parts usage and restocking as needed.
- Delivered high-quality repair service, ensuring customer loyalty and repeat business.
Laborer
Hensley Township
01.2024 - 2026
- Operated heavy machinery to assist in construction and maintenance projects.
- Assisted in clearing debris and maintaining cleanliness of public areas.
- Followed safety protocols to ensure compliance with workplace regulations.
- Collaborated with team members to complete tasks efficiently and effectively.
- Supported skilled tradespeople by preparing job sites and providing necessary materials.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Assisted in digging, trenching and backfilling trenches and foundations.
Truck Driver
Jay Farms Trucking
01.2006 - 03.2023
- Operated long-haul trucks to transport agricultural products efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate logs of mileage, fuel usage, and delivery schedules.
- Delivered goods timely while adhering to strict safety protocols and traffic laws.
- Communicated effectively with dispatch to coordinate routes and address issues on the road.
- Assisted in training new drivers on company policies and safe driving practices.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Dropped and hooked trailers and changed configuration of equipment.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
Manger Auto Repair and Tire Shop
Global Tire and Auto
2000 - 08.2006
- Oversaw daily operations to enhance workflow efficiency and service quality.
- Managed inventory levels and implemented effective stock control measures.
- Developed training programs to improve staff performance and customer service.
- Analyzed sales trends to inform strategic decision-making processes.
- Coordinated team schedules to ensure optimal resource allocation and coverage.
- Implemented process improvements that reduced operational costs and increased productivity.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
Automotive Engineering
Parkland College
Champaign, ILSkills
Engine diagnostics
Power tool operation
Hand tool proficiency
Delivery schedules
Carburetor repair
Customer relations
Brake system service
Exhaust system repair
Welding and fabrication
Electrical system repair
Ignition system troubleshooting
Fuel system maintenance
Preventive Maintenance
Inventory management
Diagnostic equipment usage
Equipment assembly
Equipment inspection
Sales support
Delivery management
Suspension system repair
Warranty claims processing
Work order documentation
Mower repair
Preventative maintenance
Shop safety procedures
Two-stroke engine repair
Engine rebuilding
Four-stroke engine repair
Customer service
Brake systems
Multitasking Abilities
Parts replacement
Engine repair
Decision-making
Parts ordering
Relationship building
Shop management
Timeline
Laborer
Hensley Township
01.2024 - 2026
Truck Driver
Jay Farms Trucking
01.2006 - 03.2023
Small Engine Mechanic
Farm N Fleet
Manger Auto Repair and Tire Shop
Global Tire and Auto
2000 - 08.2006
Automotive Engineering
Parkland College