Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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John Jean

Orlando,FL

Summary

Aviation professional with extensive experience in commercial aviation and a strong background in account management, combined with a thorough understanding of flight safety regulations. Recognized for exceptional teamwork and reliability, consistently adapting to dynamic operational environments while prioritizing safety and efficiency. Proficient in flight planning, aircraft systems, CRM, and account management, with a demonstrated ability to manage multiple projects simultaneously with high accuracy. Committed to driving operational excellence and fostering strong relationships within the aviation industry.

Overview

10
10
years of professional experience

Work History

Take Off Management

LUFTHANSA TECHNIK, Aircraft Component Services
Miami
08.2024 - Current

Demand Simulation:

  • Improved management skills by participating in rigorous training programs and workshops.
  • Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
  • Used company reports to analyze sales, gross profit and inventory activities.

SAP Project:

  • Developed specific documentation, enabling efficient use of SAP applications and functionalities.
  • Solved functional and technical obstacles and worked closely with project team from different streams.

First Officer

Mesa Airlines
410 North 44th St
05.2022 - 08.2024
  • Demonstrated exceptional decision-making abilities during high-pressure situations, maintaining a calm demeanor and focusing on passenger safety.
  • Assisted airline management in updating operational procedures to align with evolving FAA standards and guidelines.
  • Improved flight safety by conducting thorough pre-flight inspections and adhering to strict FAA regulations.

Account Manager

Cloudkitchens
Orlando FL
04.2022 - 06.2023
  • Managed client accounts, ensuring consistent communication and relationship building.
  • Analyzed market trends to identify growth opportunities for clients.
  • Developed strategic account plans to align services with client goals.
  • Utilized CRM systems to track account performance and customer satisfaction metrics.

Private Pilot/Career Break

Liberty University
Lynchburg, VA
01.2020 - 06.2022
  • Second Bachelor's in Aviation
  • Streamlined aviation operations by developing and implementing efficient standard operating procedures.
  • Coordinated with other agencies to maintain safe and secure airfield environment..
  • Improved flight safety by consistently conducting thorough pre-flight inspections and maintaining accurate records.

Account Executive Manager

ADT Security Services
Gainesville FL
01.2016 - 03.2020
  • Enhanced network security by implementing advanced threat detection and prevention tools.
  • Executed targeted marketing campaigns, increasing lead generation and conversion rates.
  • Conducted market research to identify emerging trends and client needs.
  • Streamlined reporting processes, improving accuracy and efficiency of account management tasks.
  • Developed and maintained strong client relationships to drive account growth.

Education

Bachelor of Science - Aviation

Liberty University
Lynchburg, VA
05-2022

Bachelor of Science - Mechanical Engineering, Business Management

University of Florida
Gainesville, FL
05-2019

Skills

  • Service Agreements
  • Sales Closing
  • Salesforce Configuration
  • Problem solving strength
  • API Gateway Management
  • Teamwork and collaboration
  • Aviation regulations compliance
  • Aircraft maintenance reports

Accomplishments

  • Ranked #1 in Region 1 for two years.
  • President's Club Award Winning Account Manager.
  • Increase territory client based by 45% by being actively involved in marketing and sales promotions.
  • Won "Largest Percentage Growth Award" in 2017 and 2018.

Timeline

Take Off Management

LUFTHANSA TECHNIK, Aircraft Component Services
08.2024 - Current

First Officer

Mesa Airlines
05.2022 - 08.2024

Account Manager

Cloudkitchens
04.2022 - 06.2023

Private Pilot/Career Break

Liberty University
01.2020 - 06.2022

Account Executive Manager

ADT Security Services
01.2016 - 03.2020

Bachelor of Science - Mechanical Engineering, Business Management

University of Florida

Bachelor of Science - Aviation

Liberty University
John Jean