John Johnson
Atlanta,GA
Summary
Seasoned leader with strong background in steering teams towards success. Possess significant experience in strategic planning, team motivation, and conflict resolution. Known for fostering positive work environments that encourage growth and productivity. Have positively impacted previous workplaces by instilling a culture of continuous improvement and collaboration.
Overview
15
15
years of professional experience
Work History
Package Handler
FedEx
Norcross, Georgia
08.2024 - Current
- Unloaded packages from delivery trucks efficiently.
- Maintained a clean and organized workspace to ensure safety standards.
- Collaborated with team members to streamline package handling processes.
- Inspected packages for damage before processing shipments.
Lead Operations Specialist
Sylvane
Roswell, Georgia
11.2016 - Current
- Assisted team members with task prioritization and workload management.
- Organized training sessions to improve staff understanding of operational procedures.
- Maintained documentation for compliance with company policies and procedures.
Customer Support Team Lead
Gas South
Atlanta, Georgia
03.2011 - 11.2016
- Led customer support team to ensure effective service delivery.
- Trained staff on customer service protocols and best practices.
- Monitored team performance and provided constructive feedback regularly.
Education
Bachelor of Science -
Albany State University
Albany, GA05-2008
Skills
- Package inspection
- Safety compliance
- Workflow optimization
- Team building
- Employee training
- Operational efficiency
Timeline
Package Handler
FedEx
08.2024 - Current
Lead Operations Specialist
Sylvane
11.2016 - Current
Customer Support Team Lead
Gas South
03.2011 - 11.2016
Bachelor of Science -
Albany State University