Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

John Jones

Connersville,IN

Summary

Dynamic professional with a proven track record at Pinnacle Recovery Works, excelling in customer service and teamwork. Known for problem-solving abilities and a friendly demeanor, I effectively managed high-stress situations while enhancing customer satisfaction. Committed to continuous improvement and operational efficiency, I thrive in collaborative environments.

Overview

18
18
years of professional experience

Work History

PCS

Pinnacle Recovery Works
02.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Sales Associate

Parsley Exterior
03.2023 - Current
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stayed up-to-date on industry trends and competitor activities, adjusting sales tactics accordingly for continued success.
  • Offered exceptional after-sales support to customers, handling inquiries promptly while going above-and-beyond to ensure complete satisfaction.

BHA

Fayette Behavioral Health Comolex
10.2024 - 02.2025
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Owner/Operator

Castle Nightclub and Restaurant
02.2020 - 10.2022
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.

Break Man Attendant / Team Lead

Owens Corning
08.2007 - 05.2020
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Break lower end of production line.
  • Help Maintenance during shut downs.

Education

GED -

Connersville SR. High School
Connersville, IN
10-1991

Bachelor - Human Services Around Behavioral And Addiction

Ivy Tech Community College of Indiana
Richmond IN
03-2027

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

PCS

Pinnacle Recovery Works
02.2025 - Current

BHA

Fayette Behavioral Health Comolex
10.2024 - 02.2025

Sales Associate

Parsley Exterior
03.2023 - Current

Owner/Operator

Castle Nightclub and Restaurant
02.2020 - 10.2022

Break Man Attendant / Team Lead

Owens Corning
08.2007 - 05.2020

GED -

Connersville SR. High School

Bachelor - Human Services Around Behavioral And Addiction

Ivy Tech Community College of Indiana

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John Jones