Shelby Burton
Louisburg,NC
Summary
Dynamic and dependable professional with a proven track record at Boice-Willis Gastroenterology, excelling in customer service and problem resolution. Skilled in multitasking and data entry, I effectively managed appointment scheduling and insurance verification, ensuring a seamless patient experience. Recognized for my positive attitude and strong teamwork abilities.
Overview
3
3
years of professional experience
Work History
PCS
Boice-Willis Gastroenterology
03.2024 - Current
Answering multi line phone, scheduling appointments, verifying insurance, authorizations through insurance, collecting co-pays and balances, data entry, referrals, checking patients in/out, confirming appointments.
Check In/out
Henderson Pediatric Dentistry
02.2023 - 02.2024
Answering multi line phone, scheduling appointments and procedures, verifying insurance, getting authorizations for procedures, cocopqys and balances, data entry, referrals, copying records, checking patients in/out, confirming appointments.
Education
Associate In Applied Science - Microcomputer Systems Technology
Vance-Granville Community College
Henderson, North Carolina, NC08.1994
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Time management
- Dependable and responsible
- Multitasking Abilities
- Computer skills
- Organizational skills
- Organization and time management
- Decision-making
- Problem resolution
Timeline
PCS
Boice-Willis Gastroenterology
03.2024 - Current
Check In/out
Henderson Pediatric Dentistry
02.2023 - 02.2024
Associate In Applied Science - Microcomputer Systems Technology
Vance-Granville Community College