John Kapoulas
Sales/Healthcare/Management
Chicago,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
2
2
Language
Work History
Caretaker
AUAF
Lincolnwood, IL
04.2021 - Current
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Ran errands for patients, did shopping, and picked up other necessities.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Shopper
Instacart
Chicago , IL
04.2020 - Current
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Assistant Foreman
ABK ENTERPRISES
Mount Prospect, IL
02.2017 - 01.2023
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Verified completed projects met approved time, quality, and cost estimates.
- Reworked positions and workflow based on individual abilities and production targets.
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
- Monitored usage of supplies and materials to establish cost effective operations.
Sales Manager
Patriot Roofing
Oak Brook , IL
03.2019 - 02.2020
- Established and cultivated solid business relationships with new or existing customers.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Case Manager
Metlife
Mount Prospect, IL
02.2004 - 02.2013
- Participated in community events to promote services and engage with public.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
Kiosk Machine Operator and Collector
Julie's Gaming
Chicago, IL
02.2015 - 04.2018
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Maintained equipment performance by lubricating and cleaning components.
- Kept detailed production records and identified hold-ups.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
Education
Yes - General Studies
Stephen T Mather
Chicago, IL 09.1995 - 06.1999
Skills
Leasing and sales
undefinedTimeline
Caretaker
AUAF
04.2021 - Current
Shopper
Instacart
04.2020 - Current
Sales Manager
Patriot Roofing
03.2019 - 02.2020
Assistant Foreman
ABK ENTERPRISES
02.2017 - 01.2023
Kiosk Machine Operator and Collector
Julie's Gaming
02.2015 - 04.2018
Case Manager
Metlife
02.2004 - 02.2013
Yes - General Studies
Stephen T Mather
09.1995 - 06.1999
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