JOHN KINZEY
Grantsville,MD
Summary
Dynamic leader with proven success in boosting sales revenue and enhancing customer satisfaction at GLOTFELTY ENTERPRISE.
High energy Assistant Sales Manager promoting more than 10 years of experience in fast-paced settings. Effective leader with mentoring and coaching talents.
Overview
25
25
years of professional experience
Work History
Assistant Manager of Sales
GLOTFELTY ENTERPRISE. (G&G TIRE SERVICE)
06.2011 - Current
- Boosted sales revenue by customer interaction, in person, email, and phone contact and presenting tailored solutions to their needs.
- Supported staff with training, guidance and confident leadership.
- Enhanced customer experience by resolving any issues promptly and ensuring complete satisfaction throughout the entire sales process.
- Monitored inventory levels closely, coordinating with procurement department to prevent product shortages during peak demand periods.
- Built relationships with customers and community to establish long-term business growth.
- Completed store opening and closing procedures by counting drawers and managing security.
- Trained new associates in successful sales and performance strategies.
Store Manager of Operations
MR TIRE
11.1999 - 05.2011
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reduced employee turnover through effective recruitment, training, and performance evaluation initiatives.
- Boosted sales performance with strategic merchandising techniques and targeted promotional campaigns.
- Managed budget allocation for staffing, inventory, and other operational expenses to maximize profitability.
- Increased store traffic by organizing engaging events and promotions that appealed to target customers.
Education
High School Diploma -
NORTHERN HIGH SCHOOL
Accident, MD06-1987
Skills
- Goals and performance
- Operations
- Personnel training
- Strong leadership
- Target setting
- Sales team supervision
Accomplishments
- Supervised team of 12 staff members.
- Opportunity to apply my experience and capabilities towards a satisfying and rewarding company.
- Taking pride in everything i do.
- Hobbies including working on old cars building street rods.
Timeline
Assistant Manager of Sales
GLOTFELTY ENTERPRISE. (G&G TIRE SERVICE)
06.2011 - Current
Store Manager of Operations
MR TIRE
11.1999 - 05.2011
High School Diploma -
NORTHERN HIGH SCHOOL
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