Summary
Overview
Work History
Education
Skills
Timeline
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John Knight

Summary

Business Associate supporting clients and serving as primary business contact. Excel in building relationships with clients, identifying new business opportunities, handling client communication and communicating business offerings to customers. Skilled leader during business meetings and making sales field visits. Strong business acumen, attention to detail, excellent communication and interpersonal skills.

Overview

3
3
years of professional experience

Work History

Associate Manufacturer I

CSL Seqirus
04.2023 - Current
  • Reduced waste and improved product quality through regular equipment maintenance and close monitoring of manufacturing processes.
  • Consistently met deadlines by prioritizing tasks effectively and efficiently managing resources.
  • Contributed to a positive work culture by actively participating in team meetings and offering creative solutions to challenges faced in the workplace.
  • Troubleshot equipment issues promptly, minimizing downtime and maintaining overall productivity levels within the facility.
  • Ensured accurate documentation of production activities by diligently recording relevant information into company databases or designated systems.

Sales Associate

Nike Factory Store
03.2022 - 04.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved daily sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Used in-store system to locate inventory and place special orders for customers.

Package Handler

FedEx Ground
05.2021 - 03.2022
  • Enhanced warehouse efficiency by streamlining package sorting and labeling processes.
  • Reduced damaged goods by implementing proper handling techniques and providing training to team members.
  • Contributed to achieving company safety goals through diligent adherence to safety protocols and guidelines.
  • Maintained clean, safe work environment through regular cleaning duties and promoting teamwork among staff members.
  • Collaborated with supervisors to develop strategies for improving overall warehouse performance and productivity.
  • Removed jams and unblocked conveyor system to maintain flow of goods.

Lead Sales Associate

Dollar General
08.2020 - 05.2021
  • Increased sales revenue by developing and maintaining strong relationships with customers.
  • Trained new sales associates to ensure consistent performance across the team.
  • Implemented visual merchandising strategies to improve product presentation and increase sales conversions.
  • Managed inventory effectively, minimizing stock-outs and overstock situations.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Developed and maintained knowledge of current sales and promotions.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Education

Bachelor of Science - Business Management

North Carolina Agricultural & Technical State University
Greensboro, North Carolina
05.2022

Skills

  • Production Logging
  • Quality Control
  • Manufacturing Operations
  • Inventory Management
  • Workplace Safety
  • Positive Attitude
  • Teamwork and Communication
  • Time Management
  • Problem Solving
  • Analytical thinking
  • Creative thinking
  • Strategic planning

Timeline

Associate Manufacturer I

CSL Seqirus
04.2023 - Current

Sales Associate

Nike Factory Store
03.2022 - 04.2023

Package Handler

FedEx Ground
05.2021 - 03.2022

Lead Sales Associate

Dollar General
08.2020 - 05.2021

Bachelor of Science - Business Management

North Carolina Agricultural & Technical State University

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John Knight