John Kods
Healthcare Management Expert With Over 15 Years Of Experience In Clinical Operations, Team Leadership, And Regulatory Compliance. Demonstrates A Strong Ability To Enhance Patient Experiences And Optimize Workflows Through Strategic Process Improvements. Skilled In Stakeholder Engagement And Data Management, Aiming To Drive Innovation And Success In Healthcare Environments.
New Port Richey,FL
Summary
Results-driven healthcare management professional with extensive experience in clinical administration, operational efficiency, and team leadership. Adept at optimizing workflows, ensuring regulatory compliance, and enhancing patient experience. Proven ability to mentor teams, manage inventory, and implement process improvements that drive business success. Seeking to leverage expertise in business operations and healthcare administration as a Practice Manager at Royal clinic.
Dynamic administrative professional and leader with 9+ years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Excel in timely and accurate processing of accounts payable and receivable and applying advanced analytical acumen. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled receptionist and liaison with superior communication, computer, support and organizational skills.
Overview
15
15
years of professional experience
14
14
years of post-secondary education
1
1
Language
Work History
ADMINISTRATIVE COORDINATOR
HCA Bayonet Point Hospital
04.2023 - 03.2025
- Demonstrate ability to accurately register patients in a timely manner, utilizing various computer systems.
- Monitor daily census reports to ensure accurate bed availability status was maintained.
- Process release paperwork including obtaining signatures on consent forms as needed.
- Perform data entry into electronic health record systems.
- Trained new hires on system processes, improving onboarding efficiency.
- Implement strategies designed to improve customer satisfaction scores related to the administration process.
- Communicate effectively with physicians, nurses, social workers, case managers, family members.
SALES ASSOCIATE
ARS
11.2022 - 04.2023
- Developed strong interpersonal skills by working closely with clients and stakeholders.
- Assisted in sales strategy development and performance tracking.
- Communicated key product features and benefits, increasing customer engagement.
PUBLIC ASSISTANCE ELIGIBILITY SPECIALIST
Health Department of WV
11.2020 - 10.2022
- Interviewed clients to gain an overview of client financial resources and social circumstances pertinent to eligibility for services.
- Determined eligibility for economic assistance using eligibility manuals and guidelines.
- Contacted financial institutions, employers, medical facilities, physicians, and neighbors as necessary to substantiate client data.
- Completed appropriate economic service forms and codes for computer entry thereby authorizing basic services for the client.
- Updated each assigned client's case file by scheduling periodic office visits with the client.
- Took calls from clients and the public and saw 'walk-ins' requesting information on economic service programs.
- Composed a brief social summary of the client's circumstances and assessed the need for social service intervention.
- Explained economic service policies, rules, and regulations to the client.
- Proficient in Microsoft Office - primarily Excel with the ability to sort and organize data using pivot tables.
- Pursued collection of any payments against individuals and households who received SNAP benefits to which they were not entitled.
FIELD INSPECTOR
Atlantic Engineering Laboratory
11.2017 - 10.2020
- Assisted in developing strategies for resolving complex problems encountered during inspections.
- Utilized knowledge of construction principles to assess building projects for quality control.
- Investigated complaints related to construction activity within the assigned area.
- Driven and motivated self-starter that is eager to lead and grow the business and perform under pressure.
- Evaluated contractor's performance by analyzing completed work against approved plans.
- Attended seminars and workshops related to current codes and regulations pertaining to the industry.
- Ensured compliance with safety protocols when inspecting potentially dangerous sites.
- Provided technical advice to contractors regarding proper methods of installation or repairs needed to for code requirements.
HEALTHCARE ACCOUNT MANAGER
Royal medical center
11.2015 - 10.2017
- Maintain a positive and professional attitude to ensure personal and team success.
- Created reports on patient outcomes and utilization of services.
- Developed action plans to address gaps in service delivery or operational effectiveness.
- Coordinated resources across multiple departments to achieve desired results.
- Analyzed data trends to inform strategic decisions related to patient care.
- Implemented new policies and procedures in accordance with regulatory requirements.
- Reviewed current processes for accuracy, compliance, timeliness.
PACKAGE HANDLER
American Span
03.2010 - 08.2015
- Followed all safety regulations and procedures when handling packages.
- Loaded and unloaded packages from trucks, consistently meeting deadlines.
- Reported damaged products and workplace incidents to supervisors for review.
- Handled multiple tasks simultaneously with professionalism and efficiency.
- Met deadlines consistently despite challenging workloads under tight schedules.
- Exhibited excellent customer service skills when interacting with customers on the receiving dock.
Education
Bachelor of Science - Health Care Management
South University
Savannah, GA 05.2001 - 12.2014
Skills
Regulatory Adherence Knowledge
Certifications
- AMERICAN INSTITUTE OF CERTIFIED PLANNERS (AICP)
- ACI 1 concrete inspection
- OSHA 10 construction
- Compaction and Density Testing
- Nuclear Gauge Safety Certification
Timeline
ADMINISTRATIVE COORDINATOR
HCA Bayonet Point Hospital
04.2023 - 03.2025
SALES ASSOCIATE
ARS
11.2022 - 04.2023
PUBLIC ASSISTANCE ELIGIBILITY SPECIALIST
Health Department of WV
11.2020 - 10.2022
FIELD INSPECTOR
Atlantic Engineering Laboratory
11.2017 - 10.2020
HEALTHCARE ACCOUNT MANAGER
Royal medical center
11.2015 - 10.2017
PACKAGE HANDLER
American Span
03.2010 - 08.2015
Bachelor of Science - Health Care Management
South University
05.2001 - 12.2014
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