John Kozlowski
Advanced Communications Specialist
Gainesville,VA
Summary
Competent Product Specialist with 37 years of experience who is inquisitive, resourceful, and can relate well to all people. Focus on active listening coupled with analytical mentality to ensure customers feel and get what is needed to move forward. Utilize technical savvy and business perspective to understand how to communicate the value of complex solutions in language people can understand. Client service is a top priority. Recognize the individual and team success will only be achieved with customer success.
Overview
38
38
years of professional experience
7
7
years of post-secondary education
Work History
Associate Product Specialist
Verizon Enterprise, Advanced Communications
Ashburn, VA
07.2021 - Current
- Member of national Technical Sales Organization focused on Verizon's unified communications as a service (UCaaS) products and software as a service (SaaS) platforms.
- Support team of 60+ Associate Directors, Managing Partners, Client Executives in Verizon Business Group with major focus on Unified Communications and Collaboration Perspective.
- Verizon subject matter expert on Verizon and Partner solutions include One Talk, Webex Calling, Microsoft Teams Calling, global Ethernet networks, Session Border Controller as a Service, collaboration platforms, Google Workspace and many more.
- Engage external partners into sales process to deliver on customer needs and business outcomes.
- Performed consistent 100%+ quota attainment each year.
- Continuous self-education of UCaaS products and services for insight into industry trends, and competitive landscape to enhance sales agenda.
- Help design and implement 4G/5G Fixed Wireless Access/Business Internet solutions.
- Craft creative wireless Internet of Things (IoT) solutions to help customers realize their goals.
- Knowledge of networks and security solutions such as mobile device management, mobile threat defense and private networks.
Manager
Verizon Wireless, Solutions Architects
Fairfax, VA
01.1999 - 07.2021
- Trusted technical advisor for enterprise customers to move their business forward with VoIP, collaboration, business productivity suites, security, business internet, IoT and fleet management.
- Performed consistent 100%+ quota attainment each year.
- Bring consultative selling approach and expertise by expertly packaging and tailoring wireless solutions to meet customer needs
- Established deep relationships with customers while getting to know their businesses, markets, and challenges.
- Onboarded IoT technology companies and resellers.
- Created winning outcomes for both Verizon and customers
- President's Cabinet 2012. Top 1% of salesforce recognition.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
- Enhanced sales successes by training and coaching employees on practices, procedures and performance strategies
Regional Specialist
Anixter, Video Transport Technologies
Herndon, VA
07.1995 - 01.1999
- Regional technical support for pre-sales of multimedia and videoconferencing technologies .
- Supported offices in Pennsylvania, New Jersey, Delaware and New York City.
- Average 130% of quota each year.
- Work involved sales support, product presentations, installations, demonstration of equipment, project coordination, project management, application design, needs assessment, troubleshooting, proposal writing and end user training.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends
- Stayed current on company offerings and industry trends
Sales Engineer
VTEL
Centreville, VA
01.1991 - 01.1995
- Responsible for pre-sales technical support of long distance interactive videoconferencing products
- Supported 3 corporate regional sales managers and value-added resellers that covered East Coast United States
- Work involved installation and demonstration of equipment, project management of multiple site installations, maintenance and repair, application design, reseller and end user training, troubleshooting, proposal writing trade show support.
- Recommended changes, improvements or enhancements in products to product development team based on customer feedback
- Suggested ideas for product evolution and new product variants
Principal Analyst
Systems Flow, Inc
Rockville, MD
11.1989 - 07.1992
- Planned and conducted manpower determinant studies for Federal Aviation Administration
- Developed work unit structure charts as device to define total task requirements for electronic facilities staffing standards
- Recommended mathematical procedures/processes to meet statistically valid criteria
- Work Measurement studies involved operational audits and work sampling
- A-76 Performance of Commercial Activities reviews for Federal Aviation Administration
- Work involved development of management efficiency studies, performance-oriented statement of work, quality assurance surveillance plans and cost of government operation.
- Presented business leaders with ROI estimations to drive project planning
Regional Technical
TASC, Inc
Rosslyn, VA
10.1988 - 11.1989
- Work involved sales support, product presentations, installations, demonstration of equipment, project coordination, project management, application design, needs assessment, troubleshooting, proposal writing and end user training in study of defense acquisition issues, policy initiatives and strategies to aid in development and execution of acquisition plans for Strategic Defense Initiative Office.
- Provided bi-monthly update presentations to management staff.
Systems Analyst
BDM International
McLean , VA
06.1985 - 10.1988
- Performed operations Research that utilized computer simulation and systems analysis techniques for detailed analysis of defense systems
- Applied use of stochastic micro-level assessment models and deterministic theater level combat simulations to enhance visibility in to NATO and Warsaw Pack theaters.
- Created product development processes to expedite team building to save 8% of development time and 5% contract value .
- Performed system analysis, documentation, testing, implementation and user support for platform transitions
Education
MBA - Decision Systems
The George Washington University
Washington, DC 01.1986 - 05.1989
Bachelor of Science - Industrial Engineering
Geneva College
Beaver Falls 09.1981 - 05.1985
Skills
Proven track record of partnering with sales teams to drive technical sales resulting in profitable revenue growth
Trusted pre-sales technical advisor by providing consultative technical expertise
Deliver technical presentations, sales proposals, proof of concepts
UCaaS - hosted VoIP phones systems, contact centers, collaboration platforms and business productivity suites
4G/5G Fixed Wireless Access/Business Internet/IoT solutions
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Associate Product Specialist
Verizon Enterprise, Advanced Communications
07.2021 - Current
Manager
Verizon Wireless, Solutions Architects
01.1999 - 07.2021
Regional Specialist
Anixter, Video Transport Technologies
07.1995 - 01.1999
Sales Engineer
VTEL
01.1991 - 01.1995
Principal Analyst
Systems Flow, Inc
11.1989 - 07.1992
Regional Technical
TASC, Inc
10.1988 - 11.1989
MBA - Decision Systems
The George Washington University
01.1986 - 05.1989
Systems Analyst
BDM International
06.1985 - 10.1988
Bachelor of Science - Industrial Engineering
Geneva College
09.1981 - 05.1985