John Krause III
Brownstown,MI
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
27
27
years of professional experience
Work History
Master Certified Vehicle Sales Specialist
Pat Milliken Ford
07.2023 - Current
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Interpreted clients' needs and introduced services to fit specific requirements.
Master Certified Vehicle Sales Specialist
Metro Detroit Ford Dealers
11.2007 - 07.2023
Ramp Agent Supervisor
Northwest Airlines
06.1997 - 09.2007
- Optimized aircraft turnaround time by coordinating efficient fueling, catering, cleaning, and boarding processes.
- Streamlined baggage handling processes to ensure timely delivery to aircraft and reduce delays.
- Ensured compliance with FAA regulations and company policies through diligent oversight of ramp agent activities.
- Implemented effective communication protocols between ramp agents and other airport departments for better collaboration.
Education
BBA - Attending Graduate School For MSW
University of Kentucky
Lexington, KY01.2026
Honorably Discharged E4/ Logistics Chief
U.S. Marines
Jacksonville, NC09.2003
Skills
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Quality Assurance
Timeline
Master Certified Vehicle Sales Specialist
Pat Milliken Ford
07.2023 - Current
Master Certified Vehicle Sales Specialist
Metro Detroit Ford Dealers
11.2007 - 07.2023
Ramp Agent Supervisor
Northwest Airlines
06.1997 - 09.2007
BBA - Attending Graduate School For MSW
University of Kentucky
Honorably Discharged E4/ Logistics Chief
U.S. Marines
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