John Kroeber
Head Cashier / Floor Manager / Graphic Designer
Grand Forks,ND
Summary
Hard-working individual with nearly a decade of customer-focused experience. Detail-driven, organized, fast-paced work under tight deadlines. Cashier and managerial experience in busy service environments. Computer and graphic design skills learned through a balance of college education and job experience. Enthusiastic team player ready to contribute to company success.
Overview
10
10
years of professional experience
2023
2023
years of post-secondary education
Work History
Cashier / Daily Operations / Kitchen Cook
Luigi's, Pop's Liquor
06.2023 - 01.2025
- Maintained a balanced cash drawer, ensuring accurate transactions.
- Greeted customers and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Oversaw daily operations at Luigi's business, including product deliveries, order-taking, and liquor sale legality, often as the only employee.
- Handled the cooking of various foods during busy dinner hours, ensuring safety and quality, often as the only cook.
- Opened and closed the store, ensuring security and stability.
Graphic Designer
Transport Graphics
10.2022 - 04.2023
- Communicated with numerous local businesses about project details, while delivering desired results.
- Handled invoice payment and project coordination with senior designers.
- Met with customers to collect design information and present mockups.
- Developed creative design for use in digital and traditional printing methods.
- Implemented design feedback from customers and lead designers to improve project outcomes.
- Coordinated with external vendors and suppliers to verify quality and accuracy of printed materials.
Head Cashier, Floor Manager
River Cinema 15
06.2015 - 08.2022
- Handled operation, maintenance, and troubleshooting of projection equipment, computers, and software, and solved complex technical problems without delay or inconvenience to guests.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Managed incoming and outgoing films and content.
- Connected with customers daily to understand needs, provide assistance, and collect feedback to optimize operations.
- Processed payments for customers quickly and accurately, and monitored cash drawers in multiple checkout stations to verify adequate cash supply.
Delivery Driver
Bite Squad
05.2020 - 03.2021
- Completed food deliveries to customers' homes safely and quickly during busy dinner rushes.
- Ensured food warmth and freshness by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Graphic Designer
Freelance
05.2019 - Current
- Assist clients with brand development through visual design work.
- Create original and focused identities while meeting unique criteria under tight deadlines.
- Communicate with clients about details and efficiently use feedback in the revision process.
- Develop a broad range of work using various design techniques for use in social media, brand advertising, and merchandise.
- Complete specific design projects for multiple clients in various fields, under tight deadlines.
Education
2 Years - General Classes / Graphic Design
University of North Dakota
Grand Forks, ND Aug 2017 - 05.2019
High School Diploma -
Sacred Heart School
East Grand Forks, MN 09.2013 - 05.2017
Skills
Customer service
Communication
Problem-solving
Independent, team-player
Graphic design (computer skills)
Timeline
Cashier / Daily Operations / Kitchen Cook
Luigi's, Pop's Liquor
06.2023 - 01.2025
Graphic Designer
Transport Graphics
10.2022 - 04.2023
Delivery Driver
Bite Squad
05.2020 - 03.2021
Graphic Designer
Freelance
05.2019 - Current
Head Cashier, Floor Manager
River Cinema 15
06.2015 - 08.2022
High School Diploma -
Sacred Heart School
09.2013 - 05.2017
2 Years - General Classes / Graphic Design
University of North Dakota
Aug 2017 - 05.2019
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