John Kubes
Orange County,CA
Summary
Highly experienced individual with a lifetime of service across public and private sectors, demonstrating sustained excellence in roles requiring high levels of physical endurance, mental resilience, and sound judgement,. Proven ability to adapt to demanding environments, manage responsibility under pressure, and deliver consistent results through dedication, discipline and integrity.
Overview
13
13
years of professional experience
Work History
Receiving Operations Manager
Blackcraft Cult Apparel
10.2020 - 07.2024
- Streamlined inventory management processes to enhance operational efficiency
- Supervised daily operations, ensuring adherence to quality standards
- Developed and implemented training programs for new team members
- Coordinated cross-functional communication to optimize workflow
Executive Sales Associate
Quantum EPay
09.2019 - 01.2021
- Drove revenue growth through strategic client relationship management and tailored sales solutions.
- Developed and executed comprehensive sales strategies, enhancing customer engagement and retention.
- Analyzed market trends to identify new business opportunities and optimize sales approaches.
- Collaborated with cross-functional teams to streamline processes and improve operational efficiency.
- Implemented advanced CRM software, enabling better tracking of leads and customer interactions.
- Expanded client base through targeted prospecting and strategic marketing efforts.
Club 33 Member Service Coordinator
The Walt Disney Company
06.2011 - 09.2019
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
- Developed comprehensive service plans tailored to individual client needs, resulting in high levels of satisfaction.
- Coordinated cross-departmental communication to enhance service delivery and operational efficiency.
Education
High School Diploma -
EagleCrest High School
Arapahoe County, CO Associate of Arts - Art History
Metropolitan State University of Denver
Denver, COSkills
- Operations management
- Inventory management
- Operations oversight
- Regulatory compliance management
- Goal setting
- Project planning and development
Timeline
Receiving Operations Manager
Blackcraft Cult Apparel
10.2020 - 07.2024
Executive Sales Associate
Quantum EPay
09.2019 - 01.2021
Club 33 Member Service Coordinator
The Walt Disney Company
06.2011 - 09.2019
High School Diploma -
EagleCrest High School
Associate of Arts - Art History
Metropolitan State University of Denver