Miguel perez
Fedex Ground
HENDERSON,NV
20
Years of experience
Operations manager with 10+ years of experience in shipping, receiving, and package sort operations. Skilled in team leadership, workflow coordination, safety compliance, and customer service, with a strong record of improving daily efficiency and reliability.
Experienced operations professional with a background in shipping, receiving, and warehouse leadership. Skilled in staffing coordination, productivity tracking, and problem-solving, with a focus on safe, efficient workflows. Known for training teams, resolving disruptions quickly, and supporting reliable service and customer satisfaction.
Work History
Operations Manager /Shipping and Receiving Clerk
13 Years 6 Months- Directed package sort operations to maintain throughput and service reliability.
- Supervised dock and warehouse teams, reinforcing safety procedures and performance expectations.
- Coordinated staffing schedules to align labor coverage with peak volume demands.
- Monitored daily productivity reports to identify bottlenecks and improve workflow consistency.
- Trained supervisors and package handlers on operating standards, quality checks, and safety practices.
- Resolved operational disruptions quickly to protect delivery timelines and facility efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Shipping and Receiving Clerk
6 Years 6 Months- Verified incoming and outgoing bakery shipments against purchase orders and packing slips for accuracy.
- Inspected delivered ingredients and packaging materials for damage, shortages, and quality compliance.
- Coordinated dock receiving, storage placement, and timely movement of materials to production areas.
- Maintained organized inventory records to support stock control and order fulfillment.load trucks forklift opetartor
Education
High School Diploma
Skills
Problem-solving
Team leadership
Operations management
Customer service
pick ups cordinator
payroll
routes builder
safety manager
Timeline
Operations Manager /Shipping and Receiving Clerk
Fedex Ground
05.2013 - CurrentRead More
Shipping and Receiving Clerk
Hosstes Bakery IBC
10.2006 - 04.2013Read More
Millikan Highschool
High School Diploma
Read More