JOHN KYLE
WORDPRESS ADMINISTRATOR & SITE MANAGER
Summary
WordPress expert with a proven track record of installing, managing, customizing, and troubleshooting sites remotely. Specializing in hosting setups, SSH tasks, and keeping WordPress environments fast and secure. Expert in DNS and email configuration. Committed to delivering high-quality results while fostering strong communication and collaboration with teams and clients.
Overview
13
13
years of professional experience
Work History
WORDPRESS ADMINISTRATOR (FREELANCE)
Self-Employed
Santa Cruz, California
10.2016 - Current
- Managed 20+ WordPress sites for small businesses, delivering end-to-end administration-hosting setups, theme customizations, security hardening, and ongoing maintenance for 100+ users
- Configured DNS and hosting via cPanel and Cloudflare, slashing site load times by 20% and ensuring seamless email access across 15+ domains
- Executed 10+ site migrations, achieving zero downtime and boosting performance with caching plugins and Cloudflare optimization-clients saw 30% higher engagement
- Debugged 100+ site issues via SSH, resolving plugin conflicts and update failures in under an hour per incident-saved one client's e-commerce launch with a last-minute fix
- Streamlined theme and plugin updates using Git and GitHub, tracking changes for 5 multi-site projects-cut rollback time by 50% when tweaks went sideways
- Secured sites with SSL, backups, and malware scans, reducing downtime risks by 90% across all clients
- Bonus Win: Revamped a client's site hosting on Hostinger, integrating WP-CLI via SSH for batch updates-shaved 5 hours off monthly maintenance
WEB ADMINISTRATOR & DEVELOPER
University of New England
Portland, Maine
12.2015 - 12.2016
- Led the Office of Communications Web Team, managing the university's public website-streamlined WordPress and Drupal administration, resolved 200+ site issues, and delivered 50+ feature updates in 12 months
- Overhauled content management workflows, cutting content update times by 25% through Git-based version control and GitHub pull requests for team collaboration
- Partnered with IT to deploy a custom Drupal module via GitHub, fixing a campus-wide calendar glitch-saved 10 hours/week in manual updates
- Coordinated with third-party developers, overseeing 500+ outsourced tasks via Pivotal Tracker and GitHub issues-kept projects on time and under budget
- Launched an emergency alert system on WordPress, integrating real-time weather data-handled 3 critical activations with zero failures
- Spearheaded web strategy meetings with 10+ departments, boosting online engagement 15% through targeted content and hosting tweaks (e.g., Cloudflare caching)
- Bonus Wins: Revamped the university's Wikipedia page (50% more traffic) and supported live event AV streams for 500+ attendees
WEB PROJECT MANAGER & DEVELOPER
ARAS
New York, New York
01.2012 - 01.2015
- Spearheaded a full-scale website migration, converting legacy system to WordPress-cut maintenance costs by 40% and boosted site traffic 25% with modern CMS workflows
- Managed server-side operations, configuring DNS (Cloudflare, A records), securing SSH access, and setting up hosting environments-delivered 100% uptime during transition
- Directed a technical team of 5, overseeing 20+ deliverables via Git and GitHub-used branches and pull requests to slash deployment errors by 30% and meet aggressive deadlines
- Coordinated hosting optimizations (caching, SSL), driving a 35% speed boost across migrated sites-validated with Google Lighthouse scores
- Bonus Win: Trained team on GitHub workflows, reducing onboarding time for new hires by 50%
Education
Bachelor of Arts - Literature
University of California, Santa Cruz
Associate of Arts - Music
Cabrillo College
Aptos, CASkills
WordPress Administration
Web Hosting Management
DNS Configuration
SSH Troubleshooting
Cloudflare Setup
Email Account Setup
Website Optimization
Git & GitHub
PHP Troubleshooting
CSS
HTML
Project Management
Timeline
WORDPRESS ADMINISTRATOR (FREELANCE)
Self-Employed
10.2016 - Current
WEB ADMINISTRATOR & DEVELOPER
University of New England
12.2015 - 12.2016
WEB PROJECT MANAGER & DEVELOPER
ARAS
01.2012 - 01.2015
Associate of Arts - Music
Cabrillo College
Bachelor of Arts - Literature
University of California, Santa Cruz