JOHN LAGOS
Queens
Summary
Distribution Analyst with a background in finance and experience in insurance distribution analytics. Skilled in supporting broker teams through data-driven insights, performance tracking, and proposal preparation. Proven ability to collaborate across teams and streamline operational processes using tools like Power BI and Excel. Seeking to transition into a more client-oriented/broker type role to apply analytical expertise and industry knowledge toward direct client servicing, renewal coordination, and end-to-end placement support. Adept at managing deadlines, maintaining compliance, and fostering internal and external relationships.
Overview
6
6
years of professional experience
Work History
Distribution Analyst (Broker Analytics)
AIG Insurance
New York, NY
07.2024 - Current
- Developed and maintained Power BI dashboards to track broker performance metrics, enabling data-driven decision-making for enhanced distribution strategies.
- Analyzed broker performance data to discover trends, growth prospects, and underperforming areas, presenting leaders with actionable insights.
- Collaborated with cross-functional teams, including Client Engagement and Broker Leaders, to deliver data and insights tailored to their specific needs and strategic goals
General Insurance Distribution Analytics Intern
AIG Insurance
New York, NY
06.2023 - 08.2023
- Evaluated customer needs and feedback to drive product and service improvements.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
- Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
- Analyzed user concerns, requirements and requests for system features and uses.
General Manager
Burger Boys Bar & Grill
08.2021 - 06.2023
- Managed budget implementations, employee reviews, training, schedules and contract negotiations
- Developed and maintained relationships with customers and suppliers through account development
- Implemented operational strategies and effectively built customer and employee loyalty
- Managed the restaurant's social media accounts.
Counter Manager
Utopia Bagels
01.2020 - 05.2021
- Organized sale events and created eye-catching product displays to attract customers to counter
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals
- Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences and special events.
Sales Intern
CWG Group
06.2019 - 08.2019
- Interacted with customers by phone, email or in-person to provide product information.
- Delivered clerical support by handling range of routine and special requirements.
- Sorted and organized files, spreadsheets and reports.
- Supported inventory management by tracking product availability and coordinating restocking efforts.
Education
Bachelor of Science - Finance
Fordham University
Bronx, NYSkills
- Data analysis and trend identification
- Organization and Time Management
- Strong written and verbal communication
- Proficient in Microsoft Word, Excel, Powerpoint, and PowerBi
- KPI reporting
- Self-starter
- Attention to Detail
Licenses & Certifications
- New York P&C Insurance Broker License
Timeline
Distribution Analyst (Broker Analytics)
AIG Insurance
07.2024 - Current
General Insurance Distribution Analytics Intern
AIG Insurance
06.2023 - 08.2023
General Manager
Burger Boys Bar & Grill
08.2021 - 06.2023
Counter Manager
Utopia Bagels
01.2020 - 05.2021
Sales Intern
CWG Group
06.2019 - 08.2019
Bachelor of Science - Finance
Fordham University