JOHN LAGOS
Queens
Summary
Distribution Analyst with a background in finance and experience in insurance distribution analytics. Skilled in supporting broker teams through data-driven insights, performance tracking, and proposal preparation. Proven ability to collaborate across teams and streamline operational processes using tools like Power BI and Excel. Seeking to transition into a more client-oriented/broker type role to apply analytical expertise and industry knowledge toward direct client servicing, renewal coordination, and end-to-end placement support. Adept at managing deadlines, maintaining compliance, and fostering internal and external relationships.
Overview
6
6
years of professional experience
Work History
Distribution Analyst (Broker Analytics)
AIG Insurance
07.2024 - Current
- Developed and maintained Power BI dashboards to track broker performance metrics, enabling data-driven decision-making for enhanced distribution strategies.
- Analyzed broker performance data to discover trends, growth prospects, and underperforming areas, presenting leaders with actionable insights.
- Collaborated with cross-functional teams, including Client Engagement and Broker Leaders, to deliver data and insights tailored to their specific needs and strategic goals
General Insurance Distribution Analytics Intern
AIG Insurance
06.2023 - 08.2023
- Evaluated customer needs and feedback to drive product and service improvements.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
- Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
- Analyzed user concerns, requirements and requests for system features and uses.
General Manager
Burger Boys Bar & Grill
08.2021 - 06.2023
- Managed budget implementations, employee reviews, training, schedules and contract negotiations
- Developed and maintained relationships with customers and suppliers through account development
- Implemented operational strategies and effectively built customer and employee loyalty
- Managed the restaurant's social media accounts.
Counter Manager
Utopia Bagels
01.2020 - 05.2021
- Organized sale events and created eye-catching product displays to attract customers to counter
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals
- Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences and special events.
Sales Intern
CWG Group
06.2019 - 08.2019
- Interacted with customers by phone, email or in-person to provide product information.
- Delivered clerical support by handling range of routine and special requirements.
- Sorted and organized files, spreadsheets and reports.
- Supported inventory management by tracking product availability and coordinating restocking efforts.
Education
Bachelor of Science - Finance
Fordham University
Bronx, NYSkills
- Data analysis and trend identification
- Organization and Time Management
- Strong written and verbal communication
- Proficient in Microsoft Word, Excel, Powerpoint, and PowerBi
- KPI reporting
- Self-starter
- Attention to Detail
Licenses & Certifications
- New York P&C Insurance Broker License
Timeline
Distribution Analyst (Broker Analytics)
AIG Insurance
07.2024 - Current
General Insurance Distribution Analytics Intern
AIG Insurance
06.2023 - 08.2023
General Manager
Burger Boys Bar & Grill
08.2021 - 06.2023
Counter Manager
Utopia Bagels
01.2020 - 05.2021
Sales Intern
CWG Group
06.2019 - 08.2019
Bachelor of Science - Finance
Fordham University
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