Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

John Lane

Austin,TX

Summary

Dedicated network engineer with a passion for driving team success. Strong work ethic, meticulous attention to detail, sharp analytical abilities, and exceptional communication and organizational proficiencies. Proficient in routing and switching, committed to ongoing growth and advancement within the IT sector.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Network Reliability Engineer

IBM
02.2022 - 04.2025
  • Responsible for maintaining reliability of IBM global cloud network underlay.
  • Actively monitored and responded to network performance issues and security threats.
  • Configured the replacement of fiber optic cabling and QSFPs, power supplies, line cards, fans, and switch interface boards, and entire chassis for Arista, Cisco, and Juniper routers and switches
  • Collaborated with vendors and cross-functional teams to resolve critical support issues and restore network performance
  • Optimized equipment life cycles by monitoring performance trends and performing firmware upgrades as needed.
  • Troubleshot issues involving Spanning Tree, Access Lists, DNS connectivity, Link failures and errors, dark and lit fiber circuits, and hardware errors
  • Performed initial investigation into Fortinet firewall issues
  • Conducted failure analysis investigations to determine root causes, preventing repeat occurrences of critical equipment breakdowns.

Network Engineer

Powerforce Consulting LLC
04.2020 - 02.2022
  • Installed Cisco routers and switches, computer hardware, printers, and battery backups
  • Configured basic OSPF, DHCP, VLANS, LACP, and port security

Automation Specialist

DNOW
05.2018 - 04.2020
  • Implemented creative solutions to streamline the sales process, saving the team ~10% on time and improved performance and accuracy.
  • Served as departmental content expert for SAP system utilization; providing training and support to team.
  • Reviewed and analyzed market trends and client feedback in order to forecast future trends

Sales / ERP Implementation Engineer

MRC Global
11.2014 - 05.2018
  • Successfully bid and was awarded complex $1M order in first week in sales.
  • Lead design and functionality of sales process forms; managed group responsible for testing throughout the European, Asia Pacific, and Middle East regions for SAP implementation.
  • Implemented multiple SAP and ERP system enhancements which empowered the global sales force to be more productive, efficient, and better organized.

Outside Sales

Republic National Distributing Company
10.2013 - 11.2014
  • Increased territory revenue by 15% month to month over previous year, consistently exceeding goals.
  • Converted 20 non buying and low volume accounts to regular buyers.
  • Grew territory from 77 to 100 accounts resulting in increased revenue and market share.

Education

Bachelor of Science - Industrial Distribution, Technical Sales

Texas A&M University
College Station
12-2008

Skills

  • Experienced with Oculus, Grafana, and Appneta network monitoring tools
  • Understanding of Layer 2/3 networking protocols
  • Network troubleshooting
  • Data center networking

Certification

  • CCNA - Routing & Switching
  • CCNP - Security (Q4 2025 - Expected Completion)

Timeline

Network Reliability Engineer

IBM
02.2022 - 04.2025

Network Engineer

Powerforce Consulting LLC
04.2020 - 02.2022

Automation Specialist

DNOW
05.2018 - 04.2020

Sales / ERP Implementation Engineer

MRC Global
11.2014 - 05.2018

Outside Sales

Republic National Distributing Company
10.2013 - 11.2014

Bachelor of Science - Industrial Distribution, Technical Sales

Texas A&M University

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