John Lathrop
Shelby,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Server
La Strada At Lake Lure
08.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
Cracker Barrel
10.2020 - 08.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Electrical Apprentice
Hardhat Workforce Solutions
10.2019 - 04.2020
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Terminated wiring and connected circuits with correct techniques.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
Installation Technician
Connectivity
10.2018 - 10.2019
- Installed and configured new equipment and systems according to company standards.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Maintained updated knowledge of all equipment, products, and services to properly educate customers.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
- Created and maintained up-to-date records of all installed systems and equipment.
- Installed various types of high-tech security systems such as access and elevator controls, alarms and video surveillance systems.
Kitchen Manager
Red Robin
02.2017 - 02.2018
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Security Installation Technician
Piedmont Security Systems
04.2016 - 02.2017
- Educated customers on proper ways to use security systems after completing tests and repairs.
- Installed various types of high-tech security systems such as access and elevator controls, alarms and video surveillance systems.
- Educated customers on effective use of security systems.
- Installed access and elevator controls, alarms and video surveillance systems.
- Explained how to properly use security systems so that customers were knowledgeable.
- Communicated effectively with customers, answering questions and concerns regarding systems.
- Responded to maintenance calls and troubleshot devices.
Education
Bachelor of Arts - Criminal Justice
University of North Carolina At Charlotte
Charlotte, NC12.2016
Bachelor of Arts - Sociology
University of North Carolina At Charlotte
Charlotte, NC12.2016
Skills
- Hand and Power Tools
- Electrician Assistance
- Wiring Installation
- Safe Work Practices
- Multitasking Abilities
- Analytical and Critical Thinking
- Good Telephone Etiquette
- Dependable and Responsible
- Self-Motivated
- Teamwork and Collaboration
- Excellent Communication
Timeline
Server
La Strada At Lake Lure
08.2022 - Current
Server
Cracker Barrel
10.2020 - 08.2022
Electrical Apprentice
Hardhat Workforce Solutions
10.2019 - 04.2020
Installation Technician
Connectivity
10.2018 - 10.2019
Kitchen Manager
Red Robin
02.2017 - 02.2018
Security Installation Technician
Piedmont Security Systems
04.2016 - 02.2017
Bachelor of Arts - Criminal Justice
University of North Carolina At Charlotte
Bachelor of Arts - Sociology
University of North Carolina At Charlotte
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