John Laurian
Long Island City,NY
Summary
Trustworthy Fiber Optic Technician committed to supplying reliable phone, internet and cable services. Meticulous worker conducts timely inspections to repair old systems and maintain quality performance. Keeps track of signal strength to optimize speeds and installs new and updated systems when appropriate.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
2
2
years of professional experience
Work History
Fiber Optic Technician
Keith Porcaro
, FL
10.2023 - 11.2023
- Name during this job John jr Geffrard
- Performed maintenance on fiber optic networks.
- Inspected and tested fiber optics equipment to ensure optimal performance.
- Built out new fiber runs for customer connections.
- Ensured that safety standards were met during installation processes.
- Worked with other technicians as part of a team on large projects.
- Organized and coordinated resources required for successful completion of jobs.
- Tracked inventory levels of tools, parts, supplies., used in job sites.
- Set up service for customers by installing, connecting, testing or adjusting equipment.
- Connected wires and cables to terminals and attached and detached various kinds of hardware to wires and cables.
- Handled fibers for device routing, ribbon breakouts, component assemblies and custom splicing projects.
- Communicated with customers to access work areas and explain work.
- Pulled lines to proper tension for safety and durability of installation work.
Dunkin
Baharr
Naples, FL
04.2023 - 09.2023
- Name during this job John jr Geffrard
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contribute ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Managed inventory and supplies to ensure materials were available when needed.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Sales Assistant
Spectrum
New York, NY
03.2022 - 03.2022
- Name during this job John jr geffrard
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote
- Informed customers about current promotions and discounts.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Accepted and completed cash, check and credit card payments.
- Built and maintained relationships with peers and upper management to drive team success.
Education
GED -
Frederick Douglas Academy Vi High School
Far Rockaway, NY12-2019
Skills
Organizational skills,Trenching,communication skills,food service,Time management,sales support,POS,Flexibility,cash register,Serving ,drilling,Customer service,cash handling,Quick service & Fast Food restaurant,Comfort working in different environments,Food handling, Food preparation,site surveys,Ability to follow instructions
- Effective communication
- Teamwork
- Installing equipment
- WiFi setup
- Adaptability
- Problem-solving aptitude
- Trench digging
Timeline
Fiber Optic Technician
Keith Porcaro
10.2023 - 11.2023
Dunkin
Baharr
04.2023 - 09.2023
Sales Assistant
Spectrum
03.2022 - 03.2022
GED -
Frederick Douglas Academy Vi High School